Youth Habilitation Quinte Inc.’s Next Step Housing Connection requires an Intensive Case Manager working in our Trenton office to provide services to individuals facing or experiencing homelessness in Quinte West. This is an existing full time permanent position paying $25.91 per hour, working 35 hours per week offering vacation time, sick time, group insurance and pension plan.

Who We Are:
Next Step Housing Connection offers free housing support services to individuals (aged 16+) and families facing or experiencing homelessness in Hastings and Prince Edward Counties.

Who You Are:
You enjoy working with barriered and vulnerable individuals facing difficult life circumstances and are outgoing, friendly, self-directed, and organized. While assisting clients through the housing search process, you will communicate in an open, helpful and engaging tone with a focus on empowering each client. Your passion for providing high quality service will contribute to guiding your clients to successful housing outcomes.

Your Role:
As an Intensive Case Manager, you will provide intensive client-centered housing support services to individuals facing or experiencing homelessness and make referrals to other community resources. This includes developing and implementing individualized support plans, assisting clients in obtaining/maintaining housing,



providing housing retention and life skills counselling, providing on-going intensive follow-up services, liaising, advocating and referring clients to relevant community agencies, networking with local community agencies and landlords, maintaining client files and assisting with data collection.

Previous experience administering housing assessments and developing action plans

Strong advocacy and communication skills

Previous experience working with unhoused individuals

Strong counselling and case management skills including entering accurate case notes, maintaining organized files, and collecting and reporting accurate data

Knowledge of the local housing market, local community resources, and the Residential Tenancies Act

Qualifications Required:

Community College Diploma in a social services field

Minimum of two years of related experience is preferred

Valid driver’s licence and personal vehicle

All applicants are appreciated for their interest and effort in applying. Only candidates selected for interviews will be contacted.

Youth Habilitation Quinte Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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📌 Intensive Case Manager (Ontario)
🏢 Youth Habilitation Quinte
📍 Ontario