Engage with customers in a bilingual capacity at FedEx. This full-time position focuses on delivering accurate information and exceptional service.

As a Customer Representative at FedEx, your core responsibilities include providing direct support to customers and performing necessary administrative tasks. Ideal candidates will possess a high school diploma, knowledge of FedEx services, and must be able to lift and maneuver packages weighing up to 150 lbs.

Key Responsibilities:
• Provide accurate information to customers across channels
• Handle administrative duties for efficient operations
• Promote sales and generate potential incremental revenue
• Complete all mandatory training and testing successfully
• Maintain effective communication in English and French

Requirements:
• High school diploma; college diploma preferred
• Familiarity with Canadian Customs regulations is preferred
• Solid verbal communication and negotiation skills
• Ability to work under stress in a dynamic environment
• Must lift 70 lbs; adept with PC Windows environment

Leverage your problem-solving skills and thrive in a busy role at FedEx, connecting with customers daily.
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📌 Bilingual Customer Representative at FedEx (Quebec City)
🏢 FedEx Canada
📍 Quebec City