Join the City of Vernon as an IS Support Technician, providing crucial technical support to end users. This full-time position requires solid skills in network, PC, and software troubleshooting.

As an IS Support Technician, you will report to the Manager of Enterprise Support. This role involves essential tasks such as repairing computer hardware, performing network administration, and supporting the City’s network infrastructure. Your effective communication skills will enhance service delivery to staff and officials while documenting technical resolutions accurately.

Key Responsibilities:
• Provide basic and intermediate technical support for users
• Perform active directory administration and manage file permissions
• Assist in maintaining the City’s network infrastructure




• Document technical procedures and resolutions
• Participate in the deployment of technical products and training

Requirements:
• A+ certification or equivalent IT education
• Minimum three years of experience with Microsoft products
• Valid British Columbia Class 5 Driver’s License
• Robust troubleshooting skills with hardware and software
• Ability to maintain confidentiality and work independently

Enhance your career in technical support with the City of Vernon, utilizing your expertise in Microsoft systems and network solutions.
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📌 IS Support Technician at City of Vernon (British Columbia)
🏢 City of Vernon
📍 British Columbia