Summary of Duties Reporting to the Manager of Patient and Family Education,The Patient Education Specialist will lead and support patient education initiatives at the Odette Cancer Centre, including managing e-Care (electronic care) patient education content. This role will ensure that patient-facing digital education tools are current, accessible, and aligned with the evolving needs of the cancer program and the upcoming patient portal.
The Specialist will be responsible for maintaining and enhancing patient education resources within e-Care,supporting the transition to a new patient portal, and supporting patient facing use of web based tools including e-Care. In addition, the role will support the development of both current and emerging patient education tools and contribute to the delivery of patient education programming, including those supported by volunteers in the Patient Education Learning Centre.
Duties include: Lead the maintenance of e-Care patient education content
Audit and manage e-Care content, ensuring accuracy, relevance, and alignment with patient education tools
Identify and support requirements for e-care functionality and patient education within the future patient portal, including content migration and development
Develop, review, and update patient education materials across digital platforms (e-Care, website, and future portal)
Providing education to patients/families within the PEARL on e-Care, MyChart and web site
Developing patient education tools and resources for the Sunnybrook Health Sciences Centre Cancer Program.




Oversee Patient Education Learning Centre operations Training and supporting volunteers delivering patient education programs
Maintaining and updating educational resources
Triaging patient education inquiries to appropriate team members

Participating in various committees and clinical team meetings to ensure appropriate knowledge transfer and exchange
Qualifications/Skill Minimum Bachelor of Arts/Health Sciences or equivalent required
Master's in health administration/health promotion or similar preferred
Preferred 3 -5 years related experience in patient education in a hospital or health care setting
Preferred experience working with volunteers
Preferred knowledge and experience in health literacy
Demonstrated experience developing patient education resources
Preferred experience in research and evaluation
Understanding of and ability to apply principles of adult learning techniques and excellence in education program development, implementation and evaluation
Experience working with web site patient education tools
Demonstrated experience working in a team environment
Strong interpersonal skills with the ability to provide appropriate feedback
Advanced written and oral communication skills, demonstrating the ability to network with a variety of stakeholders and qualified disciplines
Familiar with and has a person centred focus
Highly self-directed with the ability to multi-task, organize and prioritize workload while paying close attention to detail and timelines
Experience working with different technologies which support patient education
Strong analytical and problem-solving skills

#J-18808-Ljbffr

📌 Patient Education Specialist - Patient Education, Odette Cancer Centre - Temporary full-time - 2026- (Ontario)
🏢 Sunnybrook Health Sciences Centre
📍 Ontario