12 Oct
|
Amazon
|
Toronto
Who you are
- Bachelor's degree or equivalent
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience as a product manager or owner
- Experience owning/driving roadmap strategy and definition
- Experience in influencing senior leadership through data driven insights
- Experience in e-commerce, retail or advertising, or experience in logistics
- Experience working across functional teams and senior stakeholders
- Experience owning feature delivery and tradeoffs of a product
- Experience in trade compliance, customs operations, customs brokerage, supply chain, logistics or similar
- Experience in Product Safety & Compliance Law
What the job involves
- Amazon Canada is seeking a Senior Product Manager to drive the product compliance vision and roadmap for the Canadian consumer business
- This role sits at the intersection of customer safety, regulatory risk, and business growth — working backwards to ensure our Canadian customers have a delightful experience
- This role has considerable scope and complexity, requiring cross-team coordination across Legal, Global Trade Services (GTS), Restricted Products (RISC), Retail Category Managers, Canada Tech, and many others
- You will build deep expertise in product safety and drive continuous improvement in the selling partner experience for compliance validation and documentation. The space is ever-evolving, and you will use expertise and judgment to set the right goals and design long-term solutions
- Own the compliance product vision and roadmap for CA — proactively identifying emerging Canadian regulatory requirements and translating them into prioritized investments
- Assess regulatory risk using data-driven frameworks; draw on regulatory knowledge to offer risk-based solutions that balance compliance rigor with selection growth and seller experience
- Partner across global teams including business, legal, GTS, RISC, and others to build solutions that improve the quality of our controls and reduce time to resolve issues
- Drive retail category strategy and decision making with comprehensive compliance performance metrics and building AI toles
- Influence technology decisions for compliance tooling — partnering with engineering to prioritize scalable solutions while understanding data flows, collection, retention, and security standards
- Own end-to-end launches for compliance controls across Legal, Tech, Operations, and Business teams; design mechanisms for continuous stakeholder engagement and visibility
- Proactively identify process simplification opportunities and raise the customer experience bar by optimizing risk-based controls and removing unnecessary friction
- Perform competitive benchmarking to ensure Amazon Canada compliance programs exceed industry standards
- Produce explicit strategic documents (PR/FAQs, 6-pagers) and contribute to OP1/OP2 planning
- The Canada Product & Tech team aims to provide the best experience for Canadian customers by driving business inputs and deploying technology solutions where centralized tech fails to meet country-specific needs
- The team focuses on five key areas: shopping experience, delivery speed, crossborder selling, secondary language experience, and supply chain
📌 Senior Product Manager (Toronto)
🏢 Amazon
📍 Toronto