Enhance employee experience as an HR Contact Centre Specialist at Sun Life. This role focuses on supporting HR inquiries and delivering excellent service to employees.

For an 18-month contract, you will be the primary contact for employee HR inquiries, addressing questions on policies, benefits, and payroll. Essential skills include communication, problem-solving, and attention to detail as you navigate HR processes and share knowledge with employees.

Key Responsibilities:
• Serve as the primary point of contact for HR inquiries
• Log and track cases for timely resolutions
• Provide guidance on HR policies and processes
• Identify areas for service improvement within HR
• Collaborate with other HR teams for effective resolutions

Requirements:
• Robust communication and customer service skills
• Attention to detail and solid problem-solving abilities
• Knowledge of HR laws and regulations
• Experience in call centre or similar environments
• Ability to work collaboratively in a team

Bring your HR expertise and passion for employee support to Sun Life's HR Contact Centre.
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📌 HR Contact Centre Specialist at Sun Life (Ontario)
🏢 Sun Life Financial
📍 Ontario