About The Shelf

We’re a team of more than 80.

We’re growing.

We’re about as scattered as a team can be… East Coast, West Coast, the middle of the country… a bunch of us are in Canada, 1 in Ukraine, 1 in Russia… we like to keep our options open in terms of company retreat locations.

About half of us are really funny.

We’re currently working with some pretty amazing brands: Uniqlo, United Parks H&M;,, Tailored Brands, Famous Footwear, True Religion, Asana, Lifetime Brands, and Sony just to name a few.

About The Shelf

We’re a team of more than 80.

We’re growing.

We’re about as scattered as a team can be… East Coast, West Coast, the middle of the country… a bunch of us are in Canada, 1 in Ukraine, 1 in Russia… we like to keep our options open in terms of company retreat locations.

About half of us are really funny.

We’re currently working with some pretty amazing brands: Uniqlo, United Parks H&M;,, Tailored Brands, Famous Footwear, True Religion, Asana, Lifetime Brands, and Sony just to name a few.

We are a full-service influencer marketing agency creating meaningful stories, experiences, and content by working with influencers who know how to spread the word about your brand. With our unique, professional, and longstanding influencer marketing expertise, we create the most genuine connections to deliver the results you deserve.

About The Role

We're looking for an Account Manager to own influencer marketing campaigns end-to-end — from influencer outreach and contract negotiation through content approvals and final reporting. At this level you're the day-to-day engine of your campaigns: mostly independent, running a higher volume of mid-tier programs with a manager available for the trickier calls.

We don't micromanage. You'll plan your own days, manage your own deadlines, and bring problems to your manager with a proposed solution attached. Over your first 90 days,



manager involvement narrows to only the truly complex or high-level matters.

What You'll Do
Campaign Ownership

Lead end-to-end delivery of multi-platform influencer campaigns: outreach, negotiation (with rate approvals), contracting, briefing, content review, and reporting

Build contracts independently with a working command of basic redlines

Write campaign briefs that need no more than two rounds of feedback, with research done before you start

Own creation and daily tracking of workback schedules, client facing influencer trackers and internal budget tracking

Assemble complete campaign reports and present them, with your manager adding depth on client questions

Client Leadership

Own day-to-day client relationships and run all standard weekly client calls with a warm, confident presence

Write clear weekly client updates, prep agendas, and send follow-ups with action items for both client and internal teams

Recognize when a client's request isn't the best route — buy time gracefully, build a recommendation with your manager, and bring it back to the client

Independence & Problem Solving

Make a daily to-do list and follow up on outstanding items — no external reminders needed

Bring your manager problems with solutions attached; troubleshoot with documented processes before escalating

Flag fires immediately with 'I'm working through this' and a plan — never a surprise

Spot mid-campaign optimization opportunities and propose solutions

Ask for help with prioritization before you're overloaded — we do not want silent overtime





Cross-Functional Partnership

Work directly with Paid Media, Market Insights, Creative, and Client Partner teams to ensure seamless cross-functional collaboration and timely execution

Proactively manage timelines, dependencies, and deliverables across teams to keep programs on track, ensure the goals outlined in the SOW are met or exceeded, and consistently communicate the latest client, influencer, and campaign updates to all relevant stakeholders

What Success Looks Like

80% of your inbox is handled within 24 hours and your clients feel consistently informed and supported

Your proposed solutions are the right path forward about 60% of the time — and improving

Manager check-ins shrink steadily over your first 90 days

Deliverables are 80–85% error-free and briefs and reports explicit in two rounds of feedback or fewer

Qualifications

4-5+ years of experience in influencer or digital marketing (agency background preferred)

Proven experience running influencer campaigns end-to-end across TikTok, Instagram, and YouTube

Comfortable leading standard client calls and owning day-to-day client communication

Working knowledge of influencer contracts and negotiation fundamentals

Strong project management: workbacks, budgets, and multiple simultaneous campaigns

Proficiency with influencer management tools (CreatorIQ, Modash, Upfluence, or equivalent)

Proficient in AI tools and comfortable applying them daily to streamline research, drafting, and reporting

Experienced with Google Workspace (Docs, Sheets, Slides), Microsoft Word, and project management tools such as Asana

What We Offer

Remote-first work environment

Comprehensive medical, dental, and vision benefits

Flexible time off with inclusive holiday benefits

401(k) matching

Collaborative, diverse team culture with meaningful professional development

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📌 Account Manager (Influencer Marketing) (British Columbia)
🏢 The Shelf Influencer Marketing Agency
📍 British Columbia