Job Overview The candidate for Senior Service Technician (based Edmonton and surrounding) role thrives to work in a team environment and enjoys working outdoors. This position involves frequent travel and working on the road. Additionally, the role starts very early in the morning, with fieldwork beginning at 5:30 a.m. The selected person must have experience in manual work requiring physical effort.

All tools and training will be supplied, all you need is your boots.

This position offers a career progression chance. Following the successful completion of the probationary period and satisfactory performance in the role, the candidate will be eligible for promotion to Team Lead.

Job Responsibilities

- Assist the regional operations manager in coordinating and managing Company service calls
- Use a variety of hand and power tools to perform routine maintenance and repair tasks on carts, ladders, and material handling equipment
- Maintain accurate records of parts inventory and work orders by utilizing the provided smartphone for update
- Responsible for keeping the service truck up to date with the equipment and parts needed to complete the work
- Transport team members from their residence to the field at the start of the day and from the field to their residence at the end of the day
- Review the day's work with store managers
- Execute the weekly schedule according to the climatic conditions and the performance of the maintenance team.

Required Skills

- Working experience and knowledge of the warehouse work, including inventory management and storage practices will be considered an asset
- Experience in maintenance,



laborer, assembly, delivery, helper, or landscaping role
- Basic welding experience will be considered an asset. Additional training will be provided by the company
- Good organizational skills to manage a large volume of repetitive work
- Quick learning skills to adapt to new tasks and procedures
- Strong attention to detail and problem-solving skills
- Experience in maintenance, laborer, assembly, delivery, helper, or landscaping roles
- Good knowledge of warehouse work, including inventory management and storage practices
- Basic welding experience will be considered an asset. Training provided by the company
- Good organizational skills to manage a large volume of repetitive work
- Quick learning skills to adapt to new tasks and procedures
- Strong attention to detail and problem-solving skills
- Experience in maintenance, laborer, assembly, delivery, helper, or landscaping roles.

Qualifications

- Must be legally eligible to work in Canada without restrictions
- Must hold a valid, unrestricted Class G driver’s licence
- Proficiency in spoken and written English is necessary
- Minimum age requirement of 21 years (for insurance purposes)
- Undergo a criminal record check and MVR as part of the hiring process





Total Rewards Package o Company Car o Annual Bonus o Extended Health Care – Health, Dental and Vision Group Benefits Coverage o Employee Assistance Program o Life and AD&D; Insurance o Wellness Program o Tuition Reimbursement Program o Corporate Fitness Membership Discounts o Paid Time Off Opportunities Work Location: On the road

About Us

This position is for one of our divisions, Total Cart Management. TCM is the pioneer in the manufacture and maintenance of shopping carts and various mobile equipment in big box stores. Our general operations, based in Mississauga, handles all maintenance, repairs and service calls for corporate and independent retailers across the country!

Recruitment Process

We thank you all for all applications, however only selected candidates will be contacted. This job opening is for an existing vacancy. During the recruitment process, partial AI supported tools may be used by our 3rd party partners, but applications will be reviewed by the hiring team.

Job Type: Full-time

Pay: $23.00-$24.50 per hour

Benefits

- Company car
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program

Application question(s):
- Are you comfortable working on the road?
- What is your salary expectation?

Language:
- English (required)

Licence/Certification:
- Class G Licence (required)

Willingness to travel:
- 100% (preferred)

Work Location: On the road

📌 Senior Service Technician - Edmonton
🏢 TOTAL CART MANAGEMENT
📍 Edmonton