BMO Financial Group is seeking an Operations Associate to facilitate day-to-day customer service in retail and commercial deposits. This role involves processing transactions and administrative tasks with a focus on collaboration and problem-solving.

As an Operations Associate, you will support daily payment and service requests, ensuring productive processing within service level agreements. Your responsibilities include handling cheque and electronic transaction processing, account monitoring, and working closely with stakeholders to enhance internal workflows. Provide accurate insights and recommendations based on data analysis while assisting junior staff with routine tasks.

Key Responsibilities:
• Process and execute payments and service requests accurately
• Collaborate with stakeholders to enhance workflow efficiency




• Analyze data and provide helpful insights for decision-making
• Ensure compliance with regulatory requirements and operational integrity
• Train junior staff and perform quality control checks

Requirements:
• 1-2 years of relevant experience with a degree
• Proficiency in MS Office applications
• Knowledge of regulatory requirements and business processes
• Fluent in French and English for client support
• Strong analytical and problem-solving skills

Support BMO in optimizing operations through effective transaction management and stakeholder collaboration.
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📌 Operations Associate at BMO Financial Group (Ontario)
🏢 BMO U.S.
📍 Ontario