Elevate your HR skills with Scotiabank as an Employee Services Consultant on a 6-month contract. Provide support and coaching on HR inquiries for employees and partners globally.

In this vital role, you will respond to HR inquiries, ensuring timely support for both internal and external stakeholders, including employees, dependents, and candidates. Your expertise will guide the assessment of employee inquiries, fostering effective client relationships and service delivery. Act as an HR system advisor, promoting self-service and streamlining processes to enhance client experience.

Key Responsibilities:
• Provide timely responses to HR inquiries from various stakeholders
• Assess employee inquiries and coach on low-complexity issues
• Promote self-service functionality for HR systems




• Document and monitor inquiries using management systems
• Identify opportunities to improve departmental processes

Requirements:
• Post-secondary education in Human Resources or related field
• Experience in service center or call center setting
• Strong understanding of HR transactions and processes
• Exceptional communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information

Bring your HR expertise and customer-focused mindset to Scotiabank, supporting effective employee services.
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📌 Employee Services Consultant Contract Role (Ontario)
🏢 Scotiabank
📍 Ontario