Elevate your career with SC Johnson Professional as a Customer Service Specialist in Brantford, ON. Provide exceptional customer support while managing orders and inquiries in a dynamic office environment.

In this full-time role, you will be the trusted voice for customers, ensuring effective communication and issue resolution. With over three years of customer service or administrative support experience, you'll utilize skills in SAP, CRM, and effective conflict resolution to enhance the customer experience. Your work will focus on delivering solutions and support across various markets while maintaining SC Johnson's commitment to quality.

Key Responsibilities:
• Enter sales orders and manage credit requests in SAP
• Resolve customer inquiries about pricing and shipping




• Process return orders and follow-up communication
• Fulfill sample orders for sales staff
• Ensure accurate handling of back-orders and customer issues

Requirements:
• Grade 12 education or equivalent
• 3+ years in administrative support or customer service
• Familiarity with SAP S4 Hanna preferred
• Strong organizational and communication skills
• Ability to manage complex customer issues professionally

Bring your customer-focused mindset and problem-solving abilities to SC Johnson's team in Brantford.
#J-18808-Ljbffr

📌 Customer Service Specialist at SC Johnson (Ontario)
🏢 SC Johnson
📍 Ontario