The role: Build the operating infrastructure that allows Clove to scale from a multi-site dental group into a 40+ practice platform. You’ll own the systems, vendors, facilities, procurement, and operational projects that keep our offices running efficiently while helping integrate newly acquired practices. Reports to: COO. Location: LA-based, 5 days in office.

You Will Own

- IT & systems administration — standardize computers, phones, access, software, and technology setup across locations
- Vendor management — manage existing vendors, contracts, renewals, service levels, and current vendor implementation
- Procurement — standardize purchasing across dental supplies, equipment, technology, and general office needs
- Facilities — coordinate repairs, maintenance, equipment issues, and outside service providers across locations
- Acquisition integration — partner with Corp Dev and Field Operations to transition newly acquired practices onto Clove's systems, vendors, and operating standards
- New office launches — support de novos and acquired-office launches from pre-close through opening
- Operational standardization — build SOPs, checklists, and repeatable processes that can scale across 40+ locations
- Cost optimization — identify opportunities to consolidate vendors, renegotiate contracts, and reduce office-level operating expenses




- Operational problem solving — jump into high-priority projects and issues across the organization

You will partner on:

- Acquisition diligence and integration
- Office-level operational performance
- Technology and automation
- New office openings
- Vendor negotiations and budgeting

KPIs:

- Acquisition integration: core systems/vendors transitioned within 30 days of close
- Facilities: 95%+ of routine issues resolved within established SLA
- Procurement: standardized purchasing across all locations
- Vendor savings: measurable annual savings through consolidation and renegotiation
- Launch readiness: 100% of required operational items completed before office launch
- Systems: standardized technology stack across all Clove locations

Profile:

- 2–5 years of operations, consulting, healthcare, multi-site, or high-growth startup experience
- Extremely organized and comfortable managing many projects simultaneously
- Strong analytical and problem-solving skills
- Comfortable negotiating with vendors and managing outside partners
- Willing to be hands-on — from analyzing costs to solving an urgent office issue
- Strong Excel/Sheets skills; comfortable learning new software quickly
- AI-fluent and constantly looking for ways to automate manual workflows
- High ownership mentality and comfortable operating with limited structure
- LA-based; no visa sponsorship

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📌 Operations Associate (Coquitlam)
🏢 Clove Dental
📍 Coquitlam