Operations Manager - Offsite Catering & Events

Full-time

Compensation: CAD 55,000 - CAD 65,000 - yearly

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Oliver and Bonacini Restaurants.

What's in it for you

Market-competitive salary Packages

Training and development opportunities

Staff dining discount up to 4 at our restaurants

RRSP matching program for managers

Under the direction of the Associate Director, the Operations Manager is accountable for the day to day operations of the business including logistics, staffing, cost controls, training, and budgeting. The Operations Manager leads a team of Assistant Managers, Logistics Managers, Key Employees, Event Servers and Offsite Catering Drivers.

PRIMARY DUTIES & RESPONSIBILITIES

Communicates the vision to all team members and leads by example. Reinforces the O&B; values daily andinspires the team with his/her exciting vision for the future

Regularly monitors and achieves the O&B; points of technical service and points of details

Builds and maintains relationships with guests, team members and senior management alike

Follows bar, beverage and wine control procedures exactly

Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine

Demonstrates high personal integrity, business ethics and takes every opportunity to promote the business





Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching

Uses conflict/resolution and problem solving skills

Assists with the tracking of sales, invoicing, and managing inventory

Conduct weekly management meetings to review financial performance, service standards, staff performances & other business as required

Conduct briefings with event service staff prior to each function

Approve scheduling of event staff to properly service events/functions

Ensure accuracy and timeliness of payroll records

Strive for maximum efficiency and continual improvement of staff productivity

Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed

Ensure catering facility is well maintained, repaired and spotless at all times

Build relationships with vendors, suppliers and key contacts at catering partner venues

Additional duties as assigned or required

ONSITE EXPECTATIONS

Client greeting and pre-event walk though

Review timeline and key moments of event with client

Lead onsite Event Manager and Server team for setup, execution and tear down of the event

Connect with staffing agency lead when applicable to ensure expectations are being met

Work directly with Culinary team and communicates last minute details,



has pre-event meeting confirm timing and plan for the event

Expo all food from kitchen during event

Ensure set up is per floor plan and client changes

Liaise and grow relationships with catering partner venue managers and key partner contacts

QUALIFICATIONS

Post-secondary diploma/degree in Business or Hospitality

Minimum 5 years’ experience managing a variety of events (inclusive of small, large and high profile functions)

WSET Intermediate Wine Certificate or comparable

Must possess superior verbal and written communication skills

Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work

Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook

Strong business acumen

Team player

AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.

Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.

Equity, Diversity & Inclusion
We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

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📌 Operations Manager - Offsite Catering & Events (Ontario)
🏢 Oliver & Bonacini
📍 Ontario