Overview

Are you organized, detail-oriented, and comfortable keeping things moving when priorities change? Crestview is looking for a Service Administrator to support our Service department and help deliver a positive experience for our customers and field employees.

Reporting to the Senior Accountant, you will support service operations through work order administration, invoicing, customer communication, and accurate recordkeeping. This role is a outstanding fit for someone who enjoys working with people, following through on details, and improving everyday processes.

What you’ll do

- Receive service requests, gather customer information, and create and update work orders.
- Support the Service team with scheduling, customer updates, and coordination with field employees.
- Track outstanding work orders and follow up on missing information to keep work moving toward completion and billing.
- Prepare and enter service invoices, ensuring labour, materials, purchase orders, and supporting documentation are complete and accurate.
- Respond to customer inquiries and coordinate with the appropriate team member to resolve questions about service work or invoices.
- Assist with new customer setup, including contacting credit references and confirming billing requirements.
- Maintain customer records, service files, job lists, and administrative procedures.
- Support accounts payable as needed, including invoice entry, vendor statement reconciliations, and preparation of credit card payment files.
- Assist with service-related safety documentation, training records, and other administrative requirements.
- Provide backup office administration support and identify opportunities to improve processes.

What you bring
- At least one year of experience in administration,



preferably in construction, electrical contracting, or a service-based business.
- A diploma in office administration or a related field is an asset; relevant work experience will also be considered.
- Strong Microsoft 365 skills, including Excel, Word, Outlook, and SharePoint.
- Experience with invoicing, work orders, or accounting software. Sage 100 Contractor experience is an asset.
- Strong written and verbal communication skills and a professional, helpful approach to customer service.
- Excellent organization, attention to detail, and the ability to manage competing priorities.
- Confidence following up with customers and coworkers to obtain information and resolve outstanding items.
- A willingness to learn, take initiative, and contribute to a collaborative team.

Electrical industry knowledge is an asset, but you do not need to be an electrician to succeed in this role.

About Us

Crestview Group is a Calgary-based, multi-department electrical contractor specializing in construction, service, controls, solar, and data systems. We offer clients complete solutions for construction and maintenance through integrated departments and technology. For almost 40 years, we’ve delivered quality projects across Alberta and beyond with a reputation built on integrity, innovation, and teamwork. We’re proud of our people—and we’re always looking for the next great addition to our team.





This position offers competitive pay based on experience levels and exceptional benefits. Join our team and be part of a dynamic company that values innovation, teamwork, and professional growth.

Life at Crestview

At Crestview, we believe people do their best work when they’re respected, supported, and inspired. Our teams are tight knit, driven, and proud of the craftsmanship behind every project we complete. We celebrate initiative, curiosity, and collaboration, and we love to see our people grow.

We invest in your learning and development, offering certification support, mentorship, and hands-on experience with leading technologies. Whether you’re advancing your technical expertise or exploring leadership pathways, we’re committed to helping you build a meaningful career.

We believe that diversity, equity, and inclusion are necessary for a successful company where everyone feels valued and empowered. We are committed to creating a workplace that respects and celebrates each person’s unique background, experiences, and perspectives, recognizing that these differences make us stronger. We aim not only to create a more inclusive workplace but also to positively impact our community and industry.

We are committed to learning from each other, growing together, and building a future that values each individual’s contribution, upholds equity, and celebrates diversity.

Pay: $16.20-$21.10 per hour

Expected hours: 40.0 per week

Benefits

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Service Administrator (Calgary)
🏢 Crestview Group
📍 Calgary