Wage & Hours

$30,498.30 - $32,328.19 suggested starting salary

20/hr wk, plus an additional 2.5/hrs biweekly for pantry pickups

Work Terms

- - 10 days paid vacation to occur during winter break

- - 7 paid sick days, access to additional paid sick days for appropriate medical issues

- - Statutory holiday pay if holiday falls on a vacation day

- - 4% vacation pay on gross

- - Have consistent access to a vehicle

Jobs Purpose The Services Manager oversees the Association's services and promotion of Association services to TCSA members.

Description Summary

- Responsible for the management of the TCSA office and reception desks, including hours scheduling, financial filing, maintenance and tracking of sales items, including clothing merchandise, over-the-counter and school supplies items.
- Manage and ensure consistency of front desk operations, including but not limited to responding to general inquiries, Direct2U Prescription Service, consignment book sales, printing/scanning requests, merchandise & over-the-counter sales, vendor check-in, equipment rentals, fulfilling wrapped and ready orders, and non-TCSA event & clothing sales, and locker pick up.
- Organize, make available, and provide specific and accurate information and promotional materials related to all Association services to all Trent students by way of the TSCA office and reception spaces as well as relevant university departments.
- In collaboration with the Association Executives and the Communications Manager, be responsible for the management of the Brand Ambassador Team, including scheduling their attendance at TCSA events as required, reception desk hours, and ensuring their access to appropriate promotional materials.
- Liaise with the Communications Manager to coordinate services-related communications with students on a consistent basis
- Working within a budget, manage the Association food pantry and Punch a Lunch program, including the stocking, purchasing, and inventory of supplies and ensuring food safety laws are followed.
- Hire,



train, and oversee the work of the Pantry Assistant
- Host monthly events or programming addressing Food Insecurity, including but not limited to Free Breakfast Days, Holiday Meal Kits etc.
- Work in collaboration with TCSA executives and full-time staff to implement new association services.
- In conjunction with the Association Resource Manager, hire and train new part time staff. This includes implementing new training and organizing outside organizations to conduct training.

Reports to

- - General Manager

- - Association Resource Manager

- - Executive Committee

Training Minimum two-week training period with outgoing Services Manager. Mandatory training (i.e., AODA). General orientation to the Association’s structure, services, programs, practices, and procedures.

Other Notes/Benefits

- Parking Pass
- Bus Pass
- Extended Health and Dental Benefits package for employee and spouse/dependents
- Annual Athletics Membership or equivalent value for alternative membership
- Arrangements made for overtime and lieu time
- $325 taxable fund allotted for mileage annually

Additional Application Information: The Trent Central Student Association is committed to a workforce that reflects the diversity of our membership and creates equal opportunity for all applicants. The Association encourages applicants from BIPOC, LGBTQIA2S+, disabled and other diverse communities that meet the requirements of the job posting to apply. We suggest applicants introduce themselves, their stories and lived experiences in their cover letter to their level of comfort,



particularly if lived experience provides equivalent or additional qualifications.

Prioritization will be given to applicants who identify as Black, Indigenous, People of Colour (BIPOC), Queer, Trans, or disabled.Should you be contacted for an interview, please identify any accommodation you may require based on language, disability, health status, or place of residence. Upon hiring, efforts will be made to enable all candidates to perform the required duties. However, it is recognized that freedom from discrimination can be achieved only insofar as these qualities do not clearly prevent the performance of required duties.

The Association prohibits and will also work to counter discrimination on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, language, creed, clerical or lay status, sex or gender, pregnancy or health status, sexual orientation, gender identity, age (except as required by statute), marital status, family status (parent/child relationship), number of dependents, disability, political or religious affiliation or belief, membership in legal associations, place of residence, or any other related grounds to ameliorate the status of a specific group and all harassment or discrimination they may face.

To apply, email a copy of your resume and cover letter in PDF format to the Association Resource Manager at [email protected]. Applications should be received by 4 pm on Monday September 25th at 4pm, to be considered for this role. Cover letters may be addressed to the Trent Central Student Association or Hiring Committee. Please be sure to indicate your name and the title of the position you are applying for in the subject line of the email.

Due to the volume of applications, follow-up should only be expected by candidates who have been selected to interview for the position.

Pay: $30,498.30-$111,000.00 per year

Benefits

- Extended health care
- On-site parking

Work Location: Hybrid remote in Peterborough, ON

📌 Service Manager (Peterborough)
🏢 Trent Central Student Association
📍 Peterborough