Job Summary

We are seeking an energetic and dedicated Shift Supervisor/Manager to lead our restaurant team to success! In this vital role, you will oversee daily operations, ensure exceptional customer service, and maintain high standards of food quality and safety. Your leadership will inspire your team to deliver memorable dining experiences while managing the flow of food preparation, service, and overall restaurant management.

This position offers an exciting opportunity for a motivated individual passionate about the food industry and hospitality to make a positive impact every day.

Responsibilities

- Supervise daily restaurant operations, ensuring smooth workflow from food prep to serving customers
- Lead, motivate, and manage team members, including interviewing, onboarding, and training new staff
- Oversee food preparation and cooking processes to uphold quality standards and food safety regulations
- Manage cash handling procedures and POS (Point of Sale) systems such as Micros POS for accurate transactions
- Ensure compliance with food handling, safety protocols, and sanitation standards across all areas of the restaurant
- Provide excellent customer service by addressing guest concerns promptly and professionally




- Coordinate with kitchen staff to optimize food production, minimize waste, and maintain efficiency during busy hours

Skills

- Proven supervising or team management experience within the food service or restaurant industry
- Strong knowledge of food preparation, cooking techniques, and food safety practices
- Experience with POS systems like Micros POS; cash handling skills are essential
- Excellent leadership abilities with a focus on motivating teams and fostering a positive work environment
- Skilled in customer service, conflict resolution, and effective communication
- Ability to manage multiple responsibilities in a rapid-paced environment while maintaining attention to detail
- Background in restaurant management or hospitality is highly desirable; bartending or barista experience is a plus

Join us as a Shift Supervisor/Manager and be at the forefront of delivering outstanding dining experiences! Your leadership will drive team success, uphold high standards of quality and safety, and create a welcoming atmosphere for our guests. We value energetic individuals who thrive on teamwork, problem-solving, and making every shift count. Pay: $17.00-$19.00 per hour

Work Location: In person

📌 Shift Supervisor/Manager (Edmonton)
🏢 Synergy Franchising
📍 Edmonton