12 Oct
|
Farm Credit Canada
|
Canada
12 Oct
Farm Credit Canada
Canada
Join FCC as a Technical Analyst driving technology solutions in agriculture financing. With a hybrid work model, you'll utilize your skills to enhance customer experiences and support system improvements.
As part of FCC, a federal Crown corporation focused on Canadian agriculture, your role as a Technical Analyst will involve translating business needs into effective technical solutions. You'll configure systems, troubleshoot issues, and support automation processes.
Your critical thinking skills will enhance the organization's operations and customer engagement.
Key Responsibilities:
Develop and implement technical solutions for business improvement
Lead and participate in technical meetings and on-call rotations
Provide support via phone, email,
and chat
Resolve major IT incidents and second-level support issues
Conduct trend analysis and maintain documentation
Requirements:
Diploma in information technology or computer science
Minimum two years of service desk or related experience
In-depth knowledge of software and operating systems
Customer service excellence
ITIL V3 Foundations certification
Enhance your career by applying your technical expertise to support FCC’s mission and customer satisfaction.
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📌 Technical Analyst In Agriculture Finance Regina (Canada)
🏢 Farm Credit Canada
📍 Canada