Lead operational excellence at the Ottawa Food Bank as the Manager of Operational Projects and Services. In this hands-on role, strengthen service delivery and drive continuous improvement across operational processes.

As a Manager at the Ottawa Food Bank, you will coordinate operational support while enhancing agency service workflows. This position requires a proactive leader with a strong focus on project management and a knack for solving complex issues impacting service delivery. Your mission is to ensure smooth functioning between various departments, volunteers, and partner organizations, creating efficiencies that support the community's needs.

Key Responsibilities:
• Lead operational improvement initiatives to enhance service delivery
• Oversee order-support processes and agency communications




• Resolve cross-functional operational issues through effective coordination
• Direct volunteer contributions to optimize organizational capacity
• Manage project plans, timelines, and implementation tracking

Requirements:
• Minimum 4 years in operations or logistics management
• Solid problem-solving and analytical skills
• Proven ability in project leadership and service coordination
• Excellent communication and relationship management skills
• Education in Operations, Project Management, or related field

Embrace a pivotal leadership role that enables effective service and operational improvements at the Ottawa Food Bank.
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📌 Operational Projects Manager at Ottawa Food Bank (Quebec City)
🏢 theottawafoodbank
📍 Quebec City