Social Media & Front Desk Coordinator (Full-Time)

Body First Wellness Centre · Scarborough & North York, ON · Full time, 40 hrs/week · $20.00 per hour · In person

About Body First Wellness Centre

Body First Wellness Centre is a multidisciplinary clinic with two Toronto locations (Scarborough & North York) offering RMT massage, chiropractic, physiotherapy, acupuncture, naturopathy, osteopathy and orthotics. We have 40+ practitioners, 2,300+ five-star Google reviews and direct billing to 40+ insurance providers. You First, Always.

The Role

This is a hybrid role: about 60% social media & marketing and 40% front desk. It's ideal for someone who loves creating content, is great with people in person, and wants to grow into a marketing role.

Weekly Schedule

- 3 days: Social media & marketing (filming with practitioners at both clinics, editing, posting, events & promos)
- 2 days: Front desk, including one weekend day

Social Media & Marketing (3 days)

- Plan, film and edit short-form video (Reels/TikTok) with practitioners at both clinics
- Edit on desktop using CapCut Desktop, Premiere Pro, DaVinci Resolve or similar
- Post to and manage Instagram, Facebook and TikTok, including comments and DMs
- Proactively coordinate with practitioners to book shoots and capture content
- Lead, support and execute internal events and clinic promotions, from planning to on-the-day execution
- Collect patient testimonials (with signed consent)
- Track basic content and campaign performance

Front Desk (2 days)

- Greet and check in patients; book and reschedule appointments in Jane App
- Answer phone calls, emails and walk-in inquiries




- Process payments and direct insurance billing
- Keep the reception area organized and welcoming

What We're Looking For

- 1+ year creating social content for a brand or business (portfolio required)
- Strong desktop video editing skills (CapCut Desktop, Premiere Pro, DaVinci Resolve or similar)
- Customer service or reception experience (healthcare is a plus)
- Clear, confident communication in English
- Organized and proactive: you don't wait to be told what to film
- Comfortable taking the lead on events and promotions
- Available one weekend day per week
- Able to work at both our Scarborough and North York locations

Nice to Have

- Jane App experience
- Canva
- Basic Meta/Instagram ads knowledge
- Additional languages

Benefits

- Extended Health Care (after probation)
- On-site parking
- Supportive, multidisciplinary team environment

How to Apply Apply on Indeed AND email your resume and portfolio link (must have) to [email protected] with a short note on why you'd be a great fit for this role. Applications without a portfolio link will not be considered.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits

- Extended health care
- On-site parking

Application question(s):
- Are you able to work 40 hours/week in person at both our Scarborough and North York locations, including one weekend day at the front desk?
- Pitch 3 Reel ideas for a physio or chiropractic clinic. For each, write the hook (first 3 seconds) and why it would work.
- A patient arrives 15 minutes late, the phone is ringing, and another patient is waiting to check in. Walk us through what you do.

Work Location: In person

📌 Social Media & Front Desk Coordinator (Full-Time) (North York)
🏢 Body First Wellness Centre
📍 North York