Elevate client satisfaction as a Member Experience Advisory Agent at Desjardins. In this full-time in office temporary role, you'll enhance members' financial empowerment and promote digital solutions.

In this advisory position, you'll help clients navigate their banking transactions and ensure they feel valued and supported. You will actively listen to their needs and recommend tailored solutions while contributing to overall business development efforts. Your role as an ambassador for Desjardins will include sharing knowledge of products, services, and technological tools, assisting clients facing issues, and adhering to compliance standards.

Key Responsibilities:
• Assist clients with banking transactions and technological tools
• Promote Desjardins products and services effectively




• Address fraud concerns and escalate to appropriate partners
• Contribute to business development through service delivery
• Ensure compliance with security and risk management standards

Requirements:
• High school diploma in a relevant field
• Minimum two years of related experience required
• Proven customer focus and effective communication skills
• Bilingual in French is essential
• Adaptable and proactive learner in fast-paced environments.

Support Desjardins’ mission of enhancing member experiences through strategic and personalized client interactions.
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📌 Member Experience Advisory Agent at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City