Join AMI Attachments as an Entry Level IT Technician and engage in proactive technical support. You'll handle helpdesk requests and troubleshoot diverse IT challenges, including Microsoft 365 and networking issues.

This position is ideal for a motivated IT qualified ready to manage day-to-day technical support independently while leveraging senior IT guidance for complex tasks. Key responsibilities involve managing helpdesk tickets, providing first-level support for software and hardware issues, and assisting users with business applications.

Key Responsibilities:
• Provide Level 1 technical support for hardware and software issues
• Manage helpdesk tickets and prioritize resolutions
• Troubleshoot networking issues like DHCP and DNS




• Support Windows 10/11 and Microsoft 365 environments
• Create technical documentation and user instructions

Requirements:
• 1-2 years of IT helpdesk or desktop support experience
• Knowledge of Microsoft Windows and networking fundamentals
• Familiar with Microsoft 365 and cloud technologies
• Strong troubleshooting and problem-solving skills
• Good communication and customer service skills

Bring your IT troubleshooting abilities and customer focus to support AMI Attachments' technology needs.
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📌 Entry Level IT Technician at AMI Attachments (Ontario)
🏢 AMI Attachments®
📍 Ontario