Join Bell as a Senior Manager, driving customer-centered strategies and innovations in Toronto or Montreal. Leverage your communication and strategic skills to enhance customer journeys.

As Senior Manager in Business Transformation, you will be pivotal within the Customer Experience leadership team. You will craft C-level deliverables and lead strategic planning cycles. This role focuses on championing customer-centric processes while collaborating across various business units to execute transformative initiatives.

Key Responsibilities:
• Own development of executive-level presentations and white papers
• Drive strategic business planning cycles for key corporate milestones
• Lead deep-dive analyses into operational opportunities




• Shape multi-year transformation roadmaps and business cases
• Collaborate closely with cross-functional teams for alignment

Requirements:
• 7+ years in corporate strategy or business transformation
• Exceptional executive communication and writing skills
• Mastery of PowerPoint and presentation design
• Solid stakeholder management and relationship-building abilities
• Excellent project management and organizational skills

Elevate customer experience strategies and communications while making a meaningful impact at Bell.
#J-18808-Ljbffr

📌 Strategic Manager, Customer Experience at Bell (Ontario)
🏢 Bell
📍 Ontario