Lead the Expedited Team at the Information and Privacy Commissioner of Ontario in Toronto. This senior position focuses on strategic leadership and operational excellence in dispute resolution processes.

As the Director of the Expedited Team, you will oversee significant access appeals and complaints under various privacy acts, while enhancing the efficiency of operations. You will build and develop a high-performing team, manage workflow and performance, and collaborate across divisions to ensure successful case management. This leadership role requires deep expertise in privacy legislation and the ability to communicate complex issues simply and clearly.

Key Responsibilities:
• Provide operational oversight for Expedited Processes
• Lead and mentor a high-performing team




• Monitor team performance using key metrics
• Guide complex case management and resolutions
• Collaborate with TDRD Directors for case routing

Requirements:
• Senior-level experience in dispute resolution
• Leadership experience in performance management
• Proven ability in research and evaluation
• Knowledge of case management systems
• Solid communication and relationship management skills

Drive operational success and uphold procedural fairness as you lead the Expedited Team at IPC Ontario.
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📌 Director of Expedited Processes, IPC Ontario
🏢 Information and Privacy Commissioner of Ontario
📍 Ontario