Description The Opportunity

Join a quick-growing organization that is making significant investments in modern technology and digital capabilities. You'll work closely with engaged business partners and a highly collaborative technology team to deliver impactful solutions using Guidewire and related platforms. This role offers opportunities to contribute to ClaimCenter enhancements, integrations, and larger transformation initiatives, while working with a talented team that values innovation, continuous learning, and career development.

What to Expect

- Provide estimation of delivery work necessary to realize requirements through development lifecycle
- Elicit, analyze, specify and communicate functional and non-functional business, system and implementation requirements
- Write concise User Stories which include precise acceptance Criteria, accurate Specifications by Example and testable Functional Scenarios
- Facilitate meetings / working sessions with stakeholders to document, review and approve requirements
- Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams
- Validate the correctness of delivered requirements in advance of the active business owner reviewing completed work
- Assist the testing team in defining testing scenarios (including data, acceptance criteria, rules, etc.) for each requirement that is going to be delivered during an iteration
- Collaborate with Product Owner and Delivery Team to define and deliver the project vision
- Collaborate with the Scrum Master/Project Manager and the team to develop and maintain the project Kanban/Product backlog,



and develop the Iteration/Sprint Plan and Release plan
- Facilitate meetings (e.g., Stand-ups, Retrospectives, Acceptance Review, etc.), as required
- Supports the identification and resolution of Risks / Issues / Blockers in collaboration with the project team
- Collaborate with Product Owner, Technical Lead, and Test Analyst on maintenance projects to identify sets of cohesive problems (improvement themes) for development
- Perform Root Cause Analysis

What you Bring

- Solid written and verbal communication skills, presentation and facilitation skills
- Ability to influence and effectively negotiate with stakeholders
- Analytical skills to visualize, articulate, and solve problems and concepts
- Post-secondary education or equivalent industry experience
- 5+ years’ experience as a Business Systems Analyst or Business Analyst
- Experience in P&C; insurance
- Strong experience with policy administration systems. Experience with Guidewire PolicyCenter is strongly preferred.
- Strong Interpersonal, communication and collaboration skills – confidence and ability to work with internal team and external vendor partners seamlessly
- Agile background – stories, elaboration, requirement methods
- Jira/Confluence
- Experience with the following systems is considered an asset: Guidewire ClaimCenter, Guidewire BillingCenter
- Business analysis, Lean Six Sigma, Agile certifications are considered an asset: CCBA, IIBA-ACC, Lean SIx Sigma Yellow Belt or higher, CSM, CSPO
- Proficiency with Microsoft Visio
- Skills in data analysis with MS Excel or other analysis tools

Salary Range: $92,000-$142,000

📌 Sr Analyst, Business Systems (Toronto)
🏢 Definity
📍 Toronto