Insight Global is seeking a Senior Application Engineer to support a leading enterprise client by driving the design, implementation, and optimization of complex Atlassian platform solutions across multiple business functions. This individual will lead the architecture, configuration, and governance of Jira, Confluence, Jira Service Management, and related integrations, ensuring scalable and high-performing solutions that align with business objectives. The role will establish engineering standards, development patterns, and platform best practices while partnering with stakeholders to define strategic roadmaps and drive enterprise adoption.

The ideal candidate brings extensive experience with Atlassian Cloud administration, workflow automation, API integrations, and platform governance within large-scale environments. This person will also mentor engineering teams, lead critical incident resolution efforts, and champion continuous improvement initiatives across the application ecosystem

Skills and Requirements

6+ years experience as an Application Engineer within Jira, Atlassian and confluence

Manage and prioritize the operational backlog

Lead complex configuration and administration decisions in Jira

Guide workflows, schemas, fields, permissions, and automation

Enforce Jira standards across cross functional teams





Assess the impact of requested changes before implementation

Lead API inventory, cleanup, and governance

Support IAM and least-privilege implementation

Partner with Cybersecurity, IAM, Architecture, Enablement, and Delivery teams

Support the Atlassian license renewal and vendor discussions

Coach and guide the current system administrators

Reduce key-person and operational dependency risks

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment prospect/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

📌 Sr Jira Application Engineer (Vancouver)
🏢 Insight Global
📍 Vancouver