At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Overview Own the commercial success and lifecycle management of the "Mitel WX" GoForward Unified Communications portfolio. The role serves as the bridge between Product Management, Sales, Marketing, Business Development, Portfolio Strategy, and Engineering to ensure successful GTM strategy, market adoption, pricing and commercial structure, reporting and profitable growth, and launch of recent Mitel WX releases.
Responsibilities Own the GoForward/GTM portfolio strategy based on Mitel WX together with the more technical PLM and PLM leadership
Define market positioning and value proposition
Act as Mitel WX portfolio champion across the organization
Develop launch plans for major releases and new capabilities
Monitor adoption, market feedback and competitive positioning
Drive business growth objectives and market penetration
Define the adoption strategy for Mitel WX within direct sales channels
Own commercial packaging and pricing strategy for Mitel WX portfolio
Conduct pricing and commercial model analysis and business case development
Support margin optimization and revenue growth objectives
Own together with PGM the full lifecycle planning of Mitel WX portfolio
Manage migration and transition strategies from legacy UC apps to MWX PLM
Alignment with Service Portfolio lifecycle team PLM
Alignment with Mitel Secure Cloud PLM team
Define and request Q2C requirements to ensure commercial readiness




Collaborate with regional teams to accelerate customer adoption in direct/indirect sales motion
Develop sales messaging and competitive positioning and deliver regular sales webinars
Monthly business reporting and prepare Governance reviews and Business forecasts
Requirements 5+ years Product Management, Portfolio Management, Product Marketing or Business Management experience
Strong understanding of Unified Communications and Contact Center markets
Experience with hybrid / private communications solutions or with SaaS or cloud communication platforms
Go-to-market ownership for software products
Pricing and commercial model development
Executive stakeholder management
Program Management, Sales enablement and launch management
Business case and financial analysis
Knowledge of channel and partner-led business models
Additional Skills (Advantageous) Experience managing product lifecycles for enterprise software solutions
Familiarity with CPQ, licensing, subscription and Q2C processes
Exposure to regulated industries and vertical applications
Benefits Medical, Dental, Vision, Life and Disability Insurance
RRSP matching
Paid time off (holiday, vacation and sick)
Employee Assistance Program
Reward and Recognition Programs and more!
For more information, visit www.mitel.com and follow us on Twitter @Mitel
To ensure our hiring process is fair, efficient,



and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
We welcome candidates with disabilities and will make accommodations throughout all stages of the recruitment and selection process. If you require a disability-related accommodation, please send an e-mail to [email protected] or call 844-YES-MITEL ((phone hidden)). Mitel will consult with all applicants with disabilities who request accommodation to ensure that the accommodation provided is suitable for the applicant’s individual accessibility needs.
Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.

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📌 Senior Product Portfolio Manager (Quebec City)
🏢 Mitel Networks
📍 Quebec City