Credit and Collections Officer.Emploi - Permanent Full-time -.Headquarter: Siège social -Victoriaville Quebec G6P 7E3.Are you looking to join a dynamic team within a manufacturing organization unde...

Full-time

Permanent

CA$130,000.00 yearly

Full-time +1

Remote

Full-time

As soon as possible Schedule: Monday to Friday (Day)

Description
Are you looking to join a dynamic team within a manufacturing organization undergoing an exciting transformation? We have the perfect opportunity for you! We are seeking a Credit and Collections Officer who excels at maintaining a healthy customer portfolio.

Reporting to the Finance Director you will play a key role in managing customer credit, monitoring accounts receivable, and collecting outstanding balances. Working closely with the Sales, Customer Service, and Finance teams, you will help maintain the company's financial health while providing qualified service to our customers.

Are you known for your attention to detail, analytical mindset, and strong communication skills? Do you stand out for your professional approach, active listening skills, and ability to effectively manage a variety of situations?

Join our team and take on exciting challenges every day while making a meaningful contribution to our success.

Responsibilities
As a Credit and Collections Officer , your responsibilities will include:





Analyzing customer credit files to determine credit limits and minimize the risk of bad debt;

Managing collections activities, including making courtesy calls to follow up on overdue accounts;

Resolving payment-related issues such as unapplied payments, disputed transactions, and missing documentation;

Negotiating payment arrangements in accordance with internal credit policies and guidelines;

Working closely with our Sales and Customer Service teams;

Reviewing customer accounts and taking appropriate action to promptly release orders that are on hold;

Replying to customer inquiries regarding their accounts;

Following up on invoice disputes and working toward timely resolution.

Requirements
.

3 to 5 years of experience in a similar role;

Fluency in English as you will be supporting an English-speaking customer base;

Proficiency in French is considered an asset;

Strong knowledge of Microsoft Office applications;

Curious, proactive, team-oriented, and detail-oriented;

Strong oral and written communication skills, as most customer interactions are conducted by email or over the phone

Excellent organizational skills, with the ability to manage multiple tasks simultaneously and effectively prioritize workload.

Note
What Sani Marc Offers You

Comprehensive and attractive benefits package;

A Group RRSP;

A hybrid work arrangement;

And the promise that no two days will ever be the same!

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📌 Director of Finance (Quebec City)
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📍 Quebec City