12 Oct
|
Huron Tractor
|
Ontario
12 Oct
Huron Tractor
Ontario
Lead the future of customer support with Huron Tractor as the Director of Aftermarket Support. Drive initiatives that enhance service, optimize operations, and maximize customer uptime.
As Huron Tractor’s Director of Aftermarket Support, you'll oversee Parts, Service, and Customer Support operations across eleven locations in Southern Ontario. This strategic role involves defining long-term goals that elevate customer experiences while focusing on profitability and sustainable growth. Collaborate with various departments, including Sales and Marketing, to create an integrated approach towards enhancing customer satisfaction.
Key Responsibilities:
• Develop Huron Tractor's long-term aftermarket strategy
• Improve operational performance and customer retention
• Lead modernization initiatives in technology and support
• Foster accountability and collaboration within teams
• Utilize analytics for decision-making and continuous improvement
Requirements:
• 10+ years in dealership aftermarket operations
• Proven leadership in multi-location Parts and Service
• Solid financial management and operational skills
• Experience in developing high-performing teams
• Excellent communication and relationship-building abilities
Elevate customer support and drive innovation at Huron Tractor, where your leadership can truly make an impact.
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📌 Director of Aftermarket Support at Huron Tractor (Ontario)
🏢 Huron Tractor
📍 Ontario