Join Think Research as a remote Case Navigator, guiding patients through the healthcare system efficiently. You'll complete assessments and ensure patients receive the care they need seamlessly.

In this role, you will be pivotal in connecting patients with vital healthcare resources. Key responsibilities include handling inquiries, coordinating specialist referrals, and providing transparent information to patients. Flexibility for weekend and holiday work is a must, as you'll adapt to changing client needs while managing multiple tasks effectively.

Key Responsibilities:
• Guide patients on visit readiness and authentication
• Handle non-clinical inquiries via cloud communications
• Coordinate referrals and documentation for regional clinics




• Provide clear information and resources to patients
• Ensure accurate documentation of patient interactions

Requirements:
• College diploma in Medical Office or Business Administration
• Solid communication and relationship-building skills
• Ability to prioritize tasks effectively
• Comfortable with technology and software use
• Flexible availability for weekend and holiday shifts

Make a meaningful impact on patient care as you connect them to the right support at Think Research.
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📌 Remote Case Navigator at Think Research (Alberta)
🏢 Think Research
📍 Alberta