Become a pivotal part of the IT team with Innovative Mechanical & Design as a part-time IT Support Specialist in Windsor, CO. Deliver exceptional first-line support for all technology needs while ensuring high customer satisfaction.

This temporary role at IMD requires 20-25 hours weekly for up to six months, with potential for conversion based on performance. The successful candidate will utilize their technical skills to assist users, manage IT requests, and ensure operational efficiency across approximately 2000 devices. If you're eager to support and solve IT challenges, this is your opportunity!

Key Responsibilities:
• Provide first-line IT support for staff inquiries
• Resolve hardware and software issues promptly
• Assist in managing inventory and troubleshooting devices




• Log incidents and requests using ServiceNow
• Maintain customer service excellence in communications

Requirements:
• Associate's degree in Information Technology or equivalent
• 3+ years experience in IT support roles
• Familiarity with Dell, Microsoft O365, and mobile devices
• Strong problem-solving and communication skills
• Ability to work both independently and collaboratively

Leverage your IT experience to enhance service support within Innovative Mechanical & Design's agile environment.
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📌 Part-Time IT Support Specialist in Windsor (Ontario)
🏢 IMD
📍 Ontario