Elevate your career as a Customer Order Management Specialist with a market-leading eco-responsible company in Montreal, utilizing your organization skills and client-oriented mindset. This hybrid role offers an engaging work environment with responsibilities spanning from order management to client communication.

Join a reputable company where your experience in customer service, logistics, and order processing will shine. In this pivotal role, you will manage order cycles for strategic clients and ensure qualified communication as the key contact for major accounts. Working closely with logistics and operations teams, you will help drive timely deliveries and propose process enhancements.

Key Responsibilities:
• Manage the complete order processing cycle for key accounts
• Act as primary contact for major client communications




• Collaborate with logistics and planning teams to improve efficiency
• Track and analyze account performance metrics
• Handle complex requests and customer escalations independently

Requirements:
• 2 to 5 years of experience in customer service or order management
• Advanced Excel skills and experience with SAP is a plus
• Proven track record in managing strategic accounts
• Excellent interpersonal and problem-solving skills
• Perfect bilingualism in French and English

Deliver excellent order management and client communication as part of a dedicated team in Montreal.
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📌 Customer Order Management Specialist in Montreal (Quebec City)
🏢 Raytheon Technologies
📍 Quebec City