Join The Salvation Army as a Direct Engagement Case Manager, serving high acuity shelter clients in need. Utilize your social service experience to drive successful engagement for Housing First initiatives.

This role focuses on direct services for clients in emergency shelter settings who require motivation and comprehensive support. You will manage a caseload while employing structured case management methods to facilitate clients' transitions to supportive housing. Your contributions are vital in addressing homelessness through thoughtful assessment and intervention strategies.

Key Responsibilities:
• Provide direct engagement services to high acuity clients
• Assess clients' needs for various social services
• Develop and implement service/goal plans with clients




• Monitor progress and advocate on behalf of clients
• Maintain accurate documentation and reporting to stakeholders

Requirements:
• Relevant diploma or degree in social services
• Minimum two years experience with homeless populations
• Effective communication skills for assessment and reporting
• Valid “G” Driver’s License and transparent driving record
• Bilingualism preferred for client interactions

Leverage your expertise in direct engagement and case management to create impactful solutions for individuals in need at The Salvation Army.
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📌 Engagement Case Manager at Salvation Army (Quebec City)
🏢 The Salvation Army International
📍 Quebec City