Join Cencora's mission to create healthier futures as a Remote Caseworker on a 12-month contract. Support patient services, reimbursement processes, and enhance healthcare access today.

This full-time role focuses on patient and provider support within Cencora's Innomar Strategies business in Canada. As a Caseworker, you will manage reimbursement documentation, coordinate case updates, and resolve issues to ensure effective case progression. This position requires strong communication skills and a proactive approach to problem-solving.

Key Responsibilities:
• Assist with reimbursement processes for timely coverage
• Coordinate necessary documentation and case updates
• Resolve routine reimbursement issues and document gaps




• Maintain accurate case records and updates
• Monitor reimbursement trends and escalate issues

Requirements:
• High School Diploma/GED or equivalent experience
• Minimum 2 years in reimbursement support or related field
• Preferred certification in customer support or process improvement
• Strong communication and organizational skills
• Ability to work independently in a remote setting

Support Cencora’s impactful services, driving accessible healthcare through your expertise as a Caseworker.
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📌 Remote Caseworker for Cencora (Quebec City)
🏢 Innomar Strategies
📍 Quebec City