The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks. This position reports to Manager, Warehouse

Key Job Responsibilities
Driving, Delivery, and Pick-up Asset

Drive Encore owned, leased, or rented vehicles including vans and box trucks that may exceed a gross vehicle weight (GVW) of 26,001 lbs

Maintain set routes and schedules as directed by their supervisor to meet customer expectations

Loading and unloading of vehicles

Review orders for accuracy during both delivery and pickup to ensure all items are accounted for

Ensure contents are properly secured inside of truck to prevent breakage or damage to gear

Obey all applicable traffic laws and drive according to the weather/road conditions

Able to complete a manual and/or electronic log book, based on an assigned region

Customer Service

Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers

Maintain a positive relationship with all clients through effective communication and interaction

Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs

Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.

Participate in annual physical inventory process.





Perform quality control and equipment staging in warehouse as directed.

Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance

Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.

Maintain positive general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.

Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.

Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.

Identify mechanical maintenance needs as they occur.

Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.

Job Qualifications

A valid Class 5 driver's licence is a mandatory requirement for candidates applying for this role

Minimum of 2 years driving experience

Clean driving record

Exceptional customer service skills

General knowledge of vehicle inspection and maintenance

General understanding of proper load securement

Proficient using GPS and other routing systems

Ability to drive or sit for long hours at a time





Good communication skills with internal and external customers

High degree of team work with customers, peers, and managers

Ability to use and understand automated routing software

General competencies skills in smartphone use

Serve as a brand advocate and ambassador in every interaction

Ability to maneuver vehicle in heavy city traffic conditions

Deliver World Class Service
Do The Right Thing

Instills Trust

Safety Conscious

Drive Results
See The Big Picture

Tech Savvy

Value People
Warehouse
Work is performed at event venues as well as in a warehouse setting. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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📌 Part-Time Driver - Calgary Branch (Alberta)
🏢 Hargrove
📍 Alberta