Optimize field service operations with US Tech Solutions as a Field Services Planner. This role is crucial for coordinating personnel and resources to ensure customer satisfaction and efficiency.
The Field Services Planner will manage scheduling for Field Services operations, ensuring qualified Field Service Representatives are assigned effectively. This position requires strong communication skills as you will interact directly with customers. Key responsibilities include monitoring work orders, prioritizing interventions based on urgent needs, and ensuring quality data management.
Key Responsibilities:
• Check and enrich work orders for scheduling accuracy
• Prioritize interventions based on customer type and availability
• Assign work orders to maximize FSR utilization rates
• Communicate and confirm job details proactively with customers
• Monitor smooth execution of interventions and adjust schedules as needed
Requirements:
• Associate degree or equivalent experience (1-2 years)
• Proficiency in Microsoft Office applications
• Solid analytic and communication skills
• Experience in Customer Care Center preferred
• Basic technical knowledge of Schneider products
Leverage your scheduling expertise and communication skills to improve operations and customer satisfaction at US Tech Solutions.
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📌 Field Services Planner at US Tech Solutions (Saskatchewan)
🏢 US Tech Solutions
📍 Saskatchewan
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