Company Overview

Fort Erie International Academy is dedicated to inspiring and empowering students to reach their full academic potential. Our mission is to cultivate future leaders, innovators, and agents of change on a global scale, supported by a nurturing learning environment with a low student-to-teacher ratio.

About the Role

Fort Erie International Academy is seeking an energetic, organized, and reliable Student Support Coordinator who is fluently bilingual in Spanish and English to assist with the daily operational and administrative logistics of our student boarding program.

This is a hands-on coordination role centered on supporting our Spanish students and maintaining a secure, organized, and welcoming environment. You will play a vital role in day-to-day student care—helping coordinate move-ins, driving students to appointments or airport transfers in company vehicles, helping with facility readiness, and actively participating in student engagement activities.

Key Responsibilities

Spanish Student & Parent Liaison

- Serve as the primary, dedicated point of contact for Spanish-speaking boarding students, offering guidance, day-to-day support, and cultural transition assistance.
- Maintain regular communication with parents regarding student well-being, appointments, logistics, and residential life updates.
- Assist with English-Spanish translation and cross-cultural communication between families, students, and school staff.

Student Transport & Appointment Logistics

- Drive students to medical appointments, off-campus errands, and airport arrivals/pickups using company vehicles.

Residence & Logistics Support

- Help prep, clean, and furnish student rooms, common areas, and staff suites prior to student arrivals.
- Assist with student move-in and move-out procedures,



welcoming packages, and student arrivals/departures.
- Conduct routine residence inspections to uphold safety, cleanliness, and room care standards.

Student Engagement:

- Actively participate in student engagement activities and evening/weekend events. Step in as Acting House Parent during designated shifts or staff absences to assist with morning wake-ups, meal supervision, study hours, quiet hours, and curfew checks.

Schedule and Hours of Work This is a full-time position offering a dynamic, rotating schedule designed to support our boarding students and residence operations. Your core working hours will generally fall within the following operational windows:

- Weeknight Shifts: 1:00 PM – 10:00 PM
- Weekend Shifts: 11:00 AM – 10:00 PM

Qualifications & Requirements

Education:

High School Diploma required

Post-secondary coursework or training in youth work, student life, or hospitality is an asset.

License and Certifications:

Valid Ontario Class G Driver’s License with a clean driving record (required for transporting students in company vehicles).

Clear Vulnerable Sector Check (VSC) specific to Fort Erie International Academy.

Experience

1–3 years of experience in student support, residential care, customer service, or logistics.

Skills & Abilities:

Comfortable driving students using school/company vehicles.

Personable and approachable,



with a genuine passion for youth engagement and building community spirit.

Fluent in both Spanish and English.

Strong administrative and organization skills with basic proficiency in Google Workspace / MS Office.

Calm, practical, and adaptable when responding to student needs or schedule shifts.

How to Apply:

Ready to join the FEIA family? Start the process by clicking on “Apply with Indeed” and submit your resume.

As a condition of employment, a satisfactory Vulnerable Persons Screening report must be provided.

While all applicants are thanked for their interest, only those chosen for interviews will be contacted.

Equal Employment Opportunity

FEIA is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, provincial or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

FEIA is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Pay: Up to $40,000.00 per year

Work Location: In person

📌 Student Support Coordinator (Fort Erie)
🏢 Fort Erie International Academy
📍 Fort Erie