SAP Key User - Permanent/Hybrid - Ajax, ON
Supporting the different customers under the Accounting Shared Service Center, this role includes project management, relationship management, supporting ongoing system enhancements, implementations and system maintenance. Responsible for requirement gathering, gap analysis, testing, user training, application documentation and interface to end-users. Responsible for data extraction and Power BI dashboard reporting. Responsible for process mapping and S4H migration from a user standpoint. Reporting to the Senior Manager, Accounting Services, the SAP Key User is the system expert in terms of how the finance team utilizes all systems and serves as the first level of support for the accounting shared service center.

Responsibilities:

Act as the primary liaison for accounting services and IT support, for service requests, projects and process improvements

Monitor daily outbound and inbound Idocs relating to FI transactions

Responsible for table mapping updates for FAB, Atlas and GTP

Serve as main point of contact for technical support for all suppliers for the B2B Portal

Act as a multiplier within the accounting shared service center to train and support end users

Responsible for running data extracts for all SAP systems to generate Power BI dashboards and insightful KPIs.

Based on areas of chance, work with leadership and team members to bring efficiencies and increase departmental productivity

Facilitate Power BI training sessions to all accounting and controlling team members

Provide introductory SAP training to all new accounting and controlling team members. Actively update SAP knowledge to help end users utilize SAP to the fullest





Lead the accounting team for the disaster recovery testing, oracle upgrades and overall system upgrades

Support idoc management in coordination with other accounting services users

Create, test and assign reference user ids for multiple SAP systems as per SAST tool

Assist in business systems and process reviews, assist users in defining and documenting their business system requirements

Guide employees when defining existing business process to ensure business system requirements are aligned with those processes, including recommendation for improvement and applicable documentation

Facilitate business requirements gathering through workshops and interviews with business experts

Responsible for metrics and volume reports and any other adhoc reporting

Requirements:
Years of Relevant Experience Required: 3 years

SAP Navigation expertise in FI and CO modules:

General Ledger accounting – creating GL accounts, mapping of chart of accounts

Bank communication management (In House banking)

Fixed Asset management

Knowledge in Power BI reporting tool

Experience in SAP S4Hana implementation and knowledge of SAP navigation & overall functionality

Basic configuration knowledge in FI and CO module would be an asset

Great attitude and proven ability to be an effective business partner, team player, and collaborator

Proven success in being proactive and solution orientated with strong leadership skills

Partners at all levels of the organization, with ability to negotiate and influence to achieve results

Excellent communication and presentation skills

Strong computer skills including Excel and SAP

Availability to work overtime and Canadian statutory holidays as business requires

#J-18808-Ljbffr

📌 Sap Key User (Ontario)
🏢 Redwood Employment
📍 Ontario