Job Type: Full-time
Community Name is seeking a Dining Room Manager to join the team! The Dining Room Manager reports directly to the Food and Beverage Director. The Dining Room Manager oversees food and beverage service to residents in accordance with established Phoenix policies and procedures. S/he also ensures the safety and satisfaction of residents, while exercising the proper authority with the staff.
Principle Duties And Responsibilities Accountability
Demonstrates attention to detail
Communication
Advises supervisor when supplies diminish for reorder
Communicates effectively with supervisor and kitchen staff
Compliance/Safety
Ensure that all table clothes are ironed and clean, and that napkins are neatly folded
Ensure that all cutlery and glasses on tales are clean
Verifies that all carpets are vacuumed
Checks that sugar, salt, and pepper containers (etc.) are filled.
Assures cleanliness of work areas
Customer Service
Addresses resident concerns or any problems with service immediately
Facilities and Maintenance
Ensures that all alcohol is locked up as appropriate
Ensures that the cash drawer is locked up, as appropriate
Inspects all refrigerators and walk in freezer for cleanliness and to ensure all items are covered
Checks juice machine and snack bar for cleanliness
Ensures all trash is picked up and disposed of properly
Ensures all kitchen floors are mopped and dishes are stored properly
Inspect family dining rooms, pubs, etc. for cleanliness before leaving.
Lock appropriate doors at appropriate times
Verifies that all floors are vacuumed in dining rooms and pubs
Ensures window shelves are wiped
Ensures dining room tables are cleared appropriately
Ensures curtains are drawn at appropriate times




Inspect all dining rooms for cleanliness before service staff leaves shifts
Prepares and serves meals as outlined by Phoenix S&P;’s
Assists in taking inventory of supplies
Resident Care-Food Services
Clears plates, side plates, and breadbaskets before desserts are severed
Provide wait staff service to residents when necessary as back up to servers
Responsible for ensuring that all food functions are set up and delivered
Tours dining room during meal times to evaluate quality of meals / service
Structure
Supervises the wait staff
Ensures wait staff arrive on time for every shift
Ensures wait staff are properly dressed and prepared appropriately for their shift
Accounts for all residents at meals, reporting no-shows to the Wellness Director or Family Experience Director
Ensure all room service meals are delivered to residents’ apartments and picked up after meals
Monitor the dining room during mealtimes to ensure proper services
Ensures that dining room tables are cleared properly
Interviews, hires, and trains new dining room staff
Responsible for scheduling Dining Room Staff
Requirements EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
High school diploma or equivalent.
Previous dining room and server experience.
Skills And Abilities Must be able to interact effectively with residents and staff
Must be able to follow written and oral instructions
Must have knowledge of dietary procedures, was well as related Health Department regulations and guidelines pertaining to food service operations.
Must be able to serve food and beverages for residents in a prompt and effective manner.
Physical Requirements Lift up to 50lbs
This is primarily a standing position where an employee may be required to stand in one place for extended periods of time. They also will be exposed to extreme heat and cold temperatures.

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📌 Dining Room Manager (Ontario)
🏢 Phoenix Senior Living
📍 Ontario