Elevate your career as a Technical Analyst with FCC, embracing hybrid work options and a focus on enhancing technology solutions. Utilize your skills to address business needs and deliver effective support.

As a permanent addition to the FCC team, you will translate business requirements into practical technological advancements. Your role focuses on system enhancement, troubleshooting, and customer support while working with up-to-date cloud technologies. This position is ideal for individuals with a solid service desk background who aim to drive improvements in business operations.

Key Responsibilities:
• Develop and support technical tools and solutions
• Facilitate team meetings and after-hours on-call work
• Provide support via phone, email,



and chat interactions
• Manage Major IT Incident resolution processes
• Troubleshoot second-level IT support issues

Requirements:
• Diploma in information technology or computer science
• Two years of service desk or related experience
• Knowledge of software and operating systems
• Strong commitment to customer service
• ITIL V3 Foundations certification

Bring your technical expertise and problem-solving abilities to help FCC achieve its goals.
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📌 Technical Analyst at FCC (Saskatchewan)
🏢 FCC / FAC
📍 Saskatchewan