Join the CRCNCW team and be part of something new in Drayton, Ontario!

The Community Resource Centre of North & Centre Wellington (CRCNCW) is expanding its Licensed Childcare services in Drayton, creating new opportunities for passionate and dedicated professionals to join our growing childcare team.

This expansion will bring additional licensed childcare spaces to the community and provide an exciting opportunity to help establish a welcoming, inclusive and high-quality program from the ground up. We are looking for individuals who are committed to creating positive experiences for children and families and who value teamwork, community and meaningful relationships.

If you are passionate about early learning and want to be part of a growing organization that makes a difference in our community, we would love to hear from you!

Position Summary The Supervisor, Licensed Childcare is responsible for the day-to-day leadership, supervision and operation of CRCNCW Licensed Childcare programs at their assigned location(s), which may include Full-Day Childcare and/or Before & After School Programs (BASP). Reporting to the Manager, Licensed Childcare, the Supervisor provides direct leadership to program staff, supports high-quality programming and regulatory compliance, manages site-level staffing and scheduling, responds to family and program needs, and ensures the effective day-to-day operation of assigned programs.

The Supervisor works closely with the Manager and Coordinator, Licensed Childcare Administration, to ensure operational, staffing, administrative and family information is communicated accurately and in a timely manner.

Key Areas of Accountability

Staff Leadership & Supervision

· Provide day-to-day leadership and supervision to all Program Staff at assigned location(s), in accordance with CRCNCW policies and procedures, the Parent Handbook and applicable licensing requirements.

· Receive and respond to Program Staff questions, concerns and operational needs, escalating matters to the Manager when required.

· Organize staff schedules, including weekly group planning time and required coverage.

· Approve and organize requests for time off, sick time and shift coverage in accordance with established procedures.

· Conduct regular individual staff one-on-ones and provide coaching and support.

· Participate in staff performance evaluations with the Manager or Executive Director and communicate performance concerns or support needs.

· Coordinate training, onboarding and re-training of Program Staff as directed by the Manager.

· Organize weekly program development team meetings and ensure staff receive required information and direction.

· Compile, review and submit Program Staff timesheets to the Manager for payroll.

Program Operations, Quality & Compliance

· Oversee day-to-day operation of programs at assigned location(s), ensuring compliance with CRCNCW policies and procedures, the Parent Handbook, County of Wellington requirements, Public Health requirements and Ministry of Education licensing requirements.

· Supervise group planning meetings and support staff in delivering developmentally appropriate programming and activities.

· Ensure required program documentation is completed, maintained and reviewed regularly, including attendance records, communication books, fire drill logs, playground checks, allergy information, menus and other required documentation.

· Review site attendance information and ensure required information is provided to the Coordinator and Manager in a timely manner.

· Attend and manage visits from Licensing, the County of Wellington, Public Health, CMHA and other community partners at the assigned site, including unannounced visits, and communicate any concerns or required follow-up to the Manager.

· Identify operational, licensing or safety concerns and address them within the Supervisor’s authority or escalate them promptly to the Manager.

Children, Families & Family Support

· Maintain regular communication with families at assigned location(s) regarding program information,



child-specific concerns, incidents, behaviours and other matters related to their child’s experience.

· Manage the general inbox for the assigned site and respond to routine inquiries within established timelines.

· Organize and participate in meetings with families regarding specific children, behaviours, incidents or program concerns.

· Forward matters requiring additional authority, significant intervention or Executive Director involvement to the Manager or Executive Director, as appropriate.

· Support the Coordinator by providing timely and accurate information about children and families, including changes to contact information, medical information and other relevant site-level information.

Enhanced Support Services (ESS) Funding

· Identify children in assigned programs who may benefit from Enhanced Support Services (ESS) funding.

· Discuss potential ESS funding needs with the child’s parent/guardian and obtain the required parent/guardian and Manager consent before proceeding.

· Complete and submit ESS funding applications in accordance with CRCNCW procedures and applicable requirements.

· Work with the Manager and family to provide required information and follow up on the application process.

· Maintain appropriate site-level documentation related to ESS funding and communicate relevant information to the Manager as required.

Medical, Safety & Child-Specific Documentation

· Review and support the implementation of required medical plans and obtain appropriate sign-offs.

· Ensure allergy information and other child-specific safety information is accurately reflected in program documentation and communicated to staff as required.

· Ensure incidents and accidents are documented appropriately and review reports for completeness.

· Compile and submit Incident and Accident Reports to the Manager weekly, or immediately when the nature or severity of an incident requires prompt notification.

· Respond to urgent child safety, program or family matters immediately and notify the Manager as required.

Site Budget, Supplies & Purchasing

· Manage the approved budget for assigned location(s) in accordance with CRCNCW procedures.

· Plan, organize and purchase program activity supplies and groceries within the approved budget.

· Coordinate appropriate use of site funds for supplies, groceries, damaged equipment, children’s events and program needs.

· Monitor site-level spending and bring budget concerns or significant needs to the Manager.

Administrative & Operational Coordination

· Work closely with the Coordinator, Licensed Childcare Administration, to ensure changes affecting registration, child records, attendance, Brightwheel, billing or other centralized administrative systems are communicated promptly.

· Provide accurate site-level information required for centralized administrative processes.

· Ensure site staff follow established administrative processes and identify gaps or recurring issues to the Manager.

· Participate in monthly meetings with the Manager to provide updates on staff, children, families, programming and site operations.

· Participate in the Licensed Childcare and BASP on-call rotation as directed and organized by the Manager, or based on assigned site needs.

Summer & Full-Day Program Support

· During July and August, act as Supervisor for an assigned Summer Program room/location as determined by the Manager, including applicable responsibilities outlined in this .

· Support the operation of full-day BASP programming, including PD Days, Christmas Break, March Break and Summer programming, where assigned.

Working Relationships & Authority The Supervisor reports directly to the Manager,



Licensed Childcare and works closely with the Coordinator, Licensed Childcare Administration. The Supervisor has responsibility for the day-to-day operation and staff leadership of assigned programs and is expected to make routine site-level decisions within established CRCNCW policies and procedures. Matters outside the Supervisor’s authority, including significant operational, licensing, staffing, performance or family matters, are escalated to the Manager.

The Coordinator is responsible for centralized Licensed Childcare administration and systems. The Supervisor is responsible for providing accurate and timely site-level information to support those processes.

Required Qualifications

· Registered Early Childhood Educator (RECE) or Director’s Approval, as applicable. Offers of employment are contingent on receiving required Ministry approval where applicable.

· Standard First Aid + CPR Level C.

· Protected Food Handler Certificate, obtained or completed within one month of employment.

· Clear Vulnerable Sector Police Check.

· Demonstrated experience working in a licensed childcare environment.

· Demonstrated ability to lead, organize and support a team in a fast-paced childcare environment.

Skills & Abilities

· Strong leadership, communication and relationship-building skills.

· Ability to organize staff, schedules, documentation and competing priorities effectively.

· Sound judgment and ability to identify when issues require escalation.

· Strong understanding of child development and developmentally appropriate programming.

· Ability to maintain accurate records and follow regulatory and organizational requirements.

· Ability to communicate professionally and respectfully with children, families, staff, community partners and leadership.

· Ability to handle confidential information with discretion.

· Commitment to CRCNCW’s mission, values, inclusion and community-focused approach.

Working Conditions

· 40 hours per week, with various shifts scheduled within CRCNCW’s hours of operation.

· This is not a purely office-based position; the Supervisor is expected to regularly work within Licensed Childcare and BASP environments.

· Travel between CRCNCW locations is required.

· The Supervisor will be required to work directly with children and be counted in ratio when no other qualified staff member is available.

· The position requires the ability to move throughout childcare environments, participate in indoor and outdoor programming, respond appropriately to emergencies and perform the physical duties reasonably required when working in ratio.

· The position may require occasional early morning, evening or weekend attendance for operational needs, meetings, training, licensing matters or organizational events.

· The Supervisor may work a hybrid model, should a suitable workspace not be provided, and following approval by the Manager. Should they work from home, the Supervisor is required to have a working space at their primary residence free of distractions and the ability to conduct confidential virtual meetings.

Organizational Accountability The Supervisor is accountable for the effective day-to-day operation of assigned Licensed Childcare programs and for ensuring that staff, programming, documentation and family communication meet CRCNCW expectations and applicable requirements. The Supervisor is expected to communicate openly with the Manager and Coordinator and to contribute to a consistent, organized and high-quality experience for children and families across the Licensed Childcare Division.

Pay: From $26.86 per hour

Expected hours: 40.0 per week

Benefits

- Casual dress
- Disability insurance
- Employee assistance program
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Wellness program

Education:
- DCS / DEC (required)

Experience:
- Licensed Childcare: 7 years (required)
- Management: 3 years (required)

Licence/Certification:
- Registered Early Childhood Educator (preferred)

Work Location: In person

📌 Supervisor, Licensed Childcare (St. Martin Childcare Centre) (Drayton)
🏢 Community Resource Centre of North and Centre Wellington
📍 Drayton