Recruitment Details Supervisor of Meter Reading and Instructions Department: Finance and Administration, Water and Waste Department

Designated Work Location: 243 Main Street, On site

Position Type: Permanent on a Temporary Basis until December 31, 2029, Full-time

Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday , or as required/assigned

Salary: $77,751.23 to $104,418.32 W.A.P.S.O. Grade X3 (Schedule A-1); $77,751.23 to $101,793.27 W.A.P.S.O. Grade X3 (Schedule A-2)

Employee Group: W.A.P.S.O. Posting No.: 127467 Closing Date: October 22, 2026 Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba.

We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, and Newcomers.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, consideration will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile Under the direction of the Superintendent of Meters, the Supervisor of Meter Reading and Inspections is responsible for ensuring the processes and procedures of the section are being followed and that they satisfy the needs of residents and businesses. The position supervises a moderate size staff performing duties in meter reading and water meter inspections.

An key task of the Supervisor is to monitor and make recommendations to improve service to residents and businesses within both the commercial and annual residential summer meter reading programs. This includes improving efficiencies like incorporating new technologies into the operations, and monitoring effectiveness.

As the Supervisor of Meter Reading and Inspections, you will:

- Administer the activities of the meter reading and inspection section to ensure timely and efficient gathering of meter readings.
- Supervise and direct staff including, clerks, commercial meter readers, inspection staff, technical assistant,



seasonal meter readers and seasonal clerks.
- Resolve escalated and difficult customer complaints, requests, and inquiries concerning meter reading, meter accuracy, and inspections.
- Monitor, plan and coordinate the overall meter reading and inspection processes.
- Maintain the computerized handheld meter reading system.
- Develop standards for work completion.
- Plan and coordinate the re-routing of meter reading routes using a computerized mapping system.
- Analyze meter reading productivity reports and initiate corrective action when necessary.
- Identify technological equipment or developments that would enhance productivity.
- Participate in the review and development of Branch procedures, goals, needs and requirements.
- Ensure compliance with Workers Compensation Legislation, Human Rights Legislation, safety regulations and safe work practices.
- Perform other related duties consistent with the classification, as assigned.

Your Education And Qualifications Include

- Diploma in Business Administration or Engineering Technology, or an equivalent combination of training and experience is preferred.
- Must have two years prior related experience.
- Must possess a general understanding of the water supply and wastewater services.
- Demonstrated knowledge of administrative practices, skills and concepts in a utility environment with an ability to plan, provide clear direction, coordinate, distribute workloads and monitor the work of subordinate staff.
- Must have general knowledge of plumbing systems, meter management systems and water/wastewater metering applications in industrial, commercial, and residential situations.
- Demonstrated ability to supervise staff using leadership competencies and skills to train, evaluate, develop and provide constructive feedback.
- Demonstrated proficiency working with computers and the Microsoft Office Suite applications, including Word, Excel, Access, PowerPoint and Outlook.
- Demonstrated ability to communicate effectively, both verbally and in writing.
- Demonstrated ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts and the public including customers, in accordance with the Respectful Workplace Standard.
- Demonstrated ability to provide customer service to a wide range of customers, using sound judgement, tact and diplomacy, while maintaining composure under stressful, tense conditions.
- Demonstrated ability to interpret engineering drawings and schematics.
- Must have general knowledge of the Water and Sewer By-laws and applicable provincial legislations.
- IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment servicehttps://canalliance.org/en/ at application.

Conditions Of Employment

- The successful candidate must maintain legal eligibility to work in Canada.



If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
- A Police Information Check and Vulnerable Sector Search satisfactory to the employer will be required from the successful candidate, at their expense.
- Must possess and maintain a valid Manitoba Class 5 Driver's Licence. The successful applicant will be required to provide a Notice of Driver's Licence In Force document upon request.
- Must be physically capable of performing all of the duties of the position, including the ability to climb ladders, crawl, crouch, lift weights up to 20 lbs, and work outdoors.

How To Apply APPLY ONLINE , including all documentation listed below:

- Current resume (Required).
- Cover letter.
- Applications submitted without REQUIRED documentation will not be considered.
- Your application documents must clearly indicate how you meet the qualifications of the position.*

Notes Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 . Position Reports To: Superintendent of Meters

- *In accordance with Article 4, an employee who enters the bargaining unit on or after the date of ratification [October 29, 2020] shall be placed on Schedule A-2.

Employees of the bargaining unit who are on Schedule A-2 at the time of ratification will continue to be paid in accordance with Schedule A-2. Employees of the bargaining unit who are on Schedule A-1 at the time of ratification will continue to be paid in accordance with Schedule A-1 until they are the successful applicant to a position at a higher Administrative Salary Level (Grade) or they (or the Association on their behalf) initiate a successful reclassification to a higher Administrative Salary Level (Grade) in which case they will be placed on Schedule A-2 and subsequently follow article 25-2 (Position Evaluation - Treatment of Incumbents).
- If and when this temporary position becomes permanent, the successful applicant to this bulletin will automatically receive this position and a further bulletin will not be necessary.
- Applicants may be required to undergo testing to determine their knowledge, abilities, and skills as they relate to the qualifications of the position.
- The successful applicant will need to be available during the seasonal residential meter reading program (May to August), including required on-call and overtime duties during evening hours.
- The successful applicant may be required to provide a vehicle for transportation while on City business, subject to the terms and conditions of the City Transportation Policy.
- Must have, or be able to acquire within 6 months of appointment, a thorough knowledge and understanding of the occupational hazards, safety precautions, regulations and procedures that is applicable to the area of work.
- Must have, or be able to acquire within 6 months of the appointment, department billing and meter reading/inspection policies and procedures.
- Must have, or be able to acquire within 6 months of the appointment, knowledge of the current meter reading technologies.
- The successful applicant will be required to complete job specific training required for this position as directed.

Only candidates selected for interviews will be contacted.

📌 Supervisor of Meter Reading and Inspections (Winnipeg)
🏢 City of Winnipeg
📍 Winnipeg