Elevate guest experiences as the Premium Suite Assistant Manager in a vibrant sports and entertainment setting. Focus on seamless event execution while leading service staff to ensure operational excellence.

In this hands-on leadership role, you will support day-to-day operations across 53-82 premium suites during various events. You’ll collaborate closely with the leadership team to maintain high standards of service and presentation, while guiding supervisors and service teams. This role requires a proactive approach to guest relations and effective decision-making under pressure.

Key Responsibilities:
• Oversee daily operations of premium suites during events
• Assist with comprehensive event setup and breakdown
• Provide leadership and support to event-day service staff




• Monitor suite readiness and product availability
• Respond to guest concerns and manage recovery efforts

Requirements:
• Minimum 5 years' hospitality experience, including leadership roles
• Strong interpersonal and communication skills
• Proven ability to coach and motivate staff effectively
• Knowledge of event operations and service standards
• Valid Food Safety Certification and ProServe or willingness to obtain

Drive exceptional hospitality and enhance guest satisfaction in a lively entertainment workplace as a Premium Suite Assistant Manager.
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📌 Premium Suite Assistant Manager Role (Alberta)
🏢 Calgary Sports and Entertainment
📍 Alberta