Sales Force Architect

Location: PCS CA~TORONTO

Years of Experience: 10-15 Years

Job Summary: We are seeking a highly skilled Cloud Architect with over 14 years of Salesforce experience, including a minimum of 3 years in an architectural role. The ideal candidate will have a proven track record in implementing Experience Cloud and Data Cloud solutions, as well as expertise in AI agents and end-to-end case management. This role requires a deep understanding of Salesforce technologies and a passion for delivering innovative solutions.

Responsibilities

- Design and implement Salesforce solutions, focusing on Experience Cloud and Data Cloud architecture.
- Lead and manage end-to-end case management processes, ensuring optimal performance and user experience.
- Collaborate with cross-functional teams to define project requirements and deliver high-quality solutions.
- Mentor and guide junior team members in Salesforce best practices and architectural standards.




- Stay updated with the latest Salesforce features and technologies to drive continuous improvement.

Mandatory Skills

- 14+ years of Salesforce experience, with at least 3 years as a Salesforce Architect.
- Expertise in Experience Cloud with a minimum of 3 successful implementations.
- Strong knowledge of Data Cloud (Data 360) architecture.
- Experience with Agentforce/AI agents and end-to-end case management.
- Proficient in Lightning Web Components (LWC), Aura, and Apex programming.

Preferred Skills

- Familiarity with Marketing Cloud Engagement is highly desirable.

Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Salesforce certifications relevant to the role are a plus.
- Solid analytical and problem-solving skills.
- Excellent communication and interpersonal skills.

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