As an Account Executive at TBWA\Canada, you will play a key role in bringing great ideas to life by serving as the link between our clients and internal agency teams. You will help manage projects from brief to delivery, ensuring the highest quality work is delivered in the fastest, most cost-effective manner, and to the highest standards. The Account Executive will work closely with the Account, Creative, Strategy and Production teams, and will build solid professional relationships with clients.

What You’ll Do:
Client Relationship Management

Keep clients up to date on all projects and proactively discuss issues and solutions with them

Ensure all client requests are met in a timely and service-oriented manner

Assist in seeking the client’s perspective on key measures of success

Keep all agency departments informed on client and account developments

Stay well-informed of all client industry developments and competition

Conduct and analyze competitive communication and prepare draft client documents for review

Attend Client and Agency days in-person as scheduled

Project Management

Keep Account Director/Group Account Director informed on project status

Proactive at initiating projects internally

Develop internal briefing documents for review by senior account team member

Manage all day-to-day account activities, internal and external

Play an active role in the creative development of projects

Participate in marketing planning and assume responsibility for execution and all operational aspects of projects

Prepare specific project documents

Review all creative/production material at every stage

Manage all estimates from preparation to client approval

Analyze campaign results and prepare post-analysis for review by senior account team member

Manage and/or assist account team members, and assist on other accounts

Manage project timelines and coordination and communication with producers





Administrative Responsibilities

Responsible for set-up and maintenance of account administration tools & materials: central files/server, reference materials, financials reporting etc.

Organize weekly status meetings

Writing contact reports, sharing key communications and next steps with clients and internal team members

Review status and opening estimates and dockets

Understand financial terminology and factors that can impact a project budget

Draft agendas for client meetings

What You Bring:

Completed degree in Advertising, Marketing, Communications, or a related field

2 to 3 years of experience in an account management / agency role

Demonstrated interest and passion for communications/relationship marketing/digital

Detail oriented with outstanding organizational, time management and multi-tasking skills in a fast-paced environment

Proactive and independent problem solver

Excellent written and verbal communication skills

Strong presentation skills, both internally and with clients

Experience working with charitable organizations or initiatives preferred

Experience working with fast paced retail brand environments considered an asset

Broadcast, digital, and CRM experience an asset

Who We Are:
TBWA is The Disruption® Company, a global agency collective of 10,000+ creative minds operating in over 80 countries. Named one of the World's Most Innovative Companies by Fast Company four years in a row, we are a disruptive brand experience company that uses creativity to help businesses acquire a greater share of the future.





We believe in doing the brave thing.

Doing the brave thing is about courage. It’s about never being a spectator. Speaking up with clarity and conviction and kindness. Not hedging our points-of-view with clients or each other. Saying what we think when it’s in the best interest of the idea or the people, even if it’s uncomfortable. Being willing to take smart risks. Making tough decisions without agonizing. And, being transparent and vulnerable in search of the best. This is the expectation for all of us. In turn, we commit to perpetuating a culture where bravery is rewarded and support is always within reach. TBWA\Canada develops strategies, advertising and brand experiences for some of the world's most iconic brands, with offices in Toronto, Edmonton and Montreal.

The Company:
At TBWA\Canada, Diversity, Equity, Inclusion, and Belonging (DEIB) are our core values. We are committed to a diverse workforce and aim to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. We welcome applicants from all backgrounds and lived experiences. If you require an accommodation during the recruitment process, please contact our Human Resources team and we would be happy to work with you to meet your needs. The salary range for this position is $50,000 - $60,000 per year. Compensation will be determined based on qualifications, relevant experience, and internal equity. This job description represents an active vacancy that we are currently hiring for.

AI Use:
TBWA\Canada uses artificial intelligence (AI) tools to support parts of our hiring process, such as enhancing job postings and analyzing resumes. These tools assist our recruitment team but will never replace the human judgement that guides our hiring decisions. We will only contact shortlisted candidates for this role.

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📌 Account Executive (Ontario)
🏢 TBWACanada
📍 Ontario