Elevate customer service as a Service Lead at Burberry. Guide a sales team to create memorable shopping experiences while driving performance on the selling floor.

In this supervisory role at Burberry, you will lead and motivate sales associates, ensuring that customers receive the exceptional Burberry Experience. You will assist in improving sales skills while managing customer flow effectively. Driving team performance through coaching and feedback will be essential for meeting KPIs and sales goals.

Key Responsibilities:
• Supervise and motivate sales associates on the floor
• Enhance selling skills and close sales effectively
• Provide real-time coaching during customer interactions
• Manage customer flow to optimize service quality
• Collaborate with store management to set sales goals

Requirements:
• 1-2 years of supervisory experience in retail
• Advanced knowledge of POS systems
• Familiarity with digital tools, including Apple devices
• Solid communication and coaching skills
• Proven track record in customer service improvement

Deliver memorable experiences and impactful coaching as a Service Lead at Burberry, guiding your team towards excellence.
#J-18808-Ljbffr

📌 Burberry Service Lead in Retail (British Columbia)
🏢 Burberry
📍 British Columbia