Our client, an early-stage marketplace startup helping Canadians manage their homes, is looking for an Operations Coordinator to join the team!
What You'll Do Be a key point of contact for customers, handling calls, emails, and support requests
Own customer issues end-to-end and find solutions quickly
Coordinate with customers, service providers, and the internal team to keep operations running smoothly
Manage support tickets, billing questions, and payment issues
Identify recurring problems and help improve processes as the company scales
What We're Looking For 1-3 years of experience in customer service, operations, hospitality, support, or another customer-facing role
Strong communication skills and a excellent phone presence
Highly organized with solid attention to detail
Calm, empathetic,



and solutions-oriented
Comfortable taking ownership and working independently
Curious, resourceful, and excited to learn in an early-stage startup
CRM/helpdesk experience is a plus
Why This Role Is Exciting Join an early-stage company where you'll have a real impact on how the business operates
Work closely with leadership and have visibility across the business
Help build processes from the ground up rather than inherit a fixed playbook
Strong opportunity to grow into broader operations, customer experience, or marketplace leadership as the company scales

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📌 Operations Coordinator (Ontario)
🏢 Jagger
📍 Ontario