Position Purpose: The intent of Inside Sales is to use professionals to establish and strengthen relationships with prospects, leads and existing customers to maintain and grow sales with the use of technology, but the core principles of personal relationships are still the same.
Essential Functions: Conducts inside sales activities, including prospecting (cold calls) and developing opportunities, closing sales, taking orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.
Nurture existing customer relationships to increase market share
Maintain cooperative relationships with all necessary departments to ensure sales are generated and processed efficiently to achieve customer satisfaction as well as monthly sales goals
Accomplish department and organization goals by accepting ownership for accomplishing new and different requests
Serve as a liaison between customers and branch staff to effectively solve problems and increase sales
Fills orders by transferring orders to fulfillment, communicating expected delivery date, and explaining stock-outs
Sell in both 1:1 and 1: many situations
Identify challenges that clients and prospects experience and develop action plans to address them
Communicate with decision makers (typically Director level+)
Help create and improve email templates, excel reports and sequences
Update the CRM database with all sales activities
Provide a high degree of major account management and control
Maintain in-depth knowledge of the company's products and/or services
Make a minimum of 30+ productive calls each day
Each Monday, support the Call Center by answering inbound customer service calls, taking orders, answering questions, and resolving customer issues.
Promote culture focused on world-class customer service, building customer trust, and taking ownership of all customer issues.
Education and Experience Requirements: Minimum high school diploma




5 years of customer service experience meeting sales goals or 2 years in an outbound call center or a related sales position preferred
Effective customer relation skills
Excellent listener and demonstrates emotional intelligence with customer and peers
Team oriented, yet able to work well independently
Driven, results oriented and energetic person with robust work ethic
Strong negotiation, organizational, closing and prospecting skills
Deadline focused
Professional appearance and demeanor
History of success
Strong computer skills including data entry, proficient in Microsoft Office suite and CRM software such as ZOHO
Motivation for sales
Entrepreneurial drive-you thrive being part of a small team, rapidly iterating on your approach to unlocking opportunities, under minimum supervision
Competitive nature and a will to succeed in a target-driven environment
Domain-specific knowledge
Excellent written and verbal communication skills
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have regular, consistent, and predictable attendance
Ability to utilize office equipment/computers
Remain in stationary position, often standing or sitting for prolonged periods
Communicate with others to exchange information
Ability to lift up to 25 pounds
Desire to work collaboratively in a team environment
Regularly use hands and fingers to handle, control or feel objects tools or controls
Regularly repeat the same movements when entering data
Regularly speak clearly so listeners can understand
Regularly understand the speech of another person
Frequently focus on one source of sound and ignore others
Frequently hear sounds and recognize the difference between them
Advantages: We providegreat benefits, includingextended health care, dental care, holidays, paid time off (PTO), employee discounts, and disability.

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📌 Inside Sales Professional (New Brunswick)
🏢 reliablepartscanada
📍 New Brunswick