Are you a highly organized and adaptable individual seeking a career where you can make a direct impact on patient care? As a Ward Clerk, Medicine/Cardiology at Mount Sinai Hospital, you will be at the heart of our health care team, ensuring seamless communication and coordination that directly impacts patient experiences.

Is this you?
Are you detail-oriented, tech-savvy, and passionate about delivering top-notch administrative support? Join our team and make a meaningful impact with your exceptional communication skills, adaptability to changing priorities, and dedication to maintaining high standards.

Your proficiency with electronic systems and office software will shine as you contribute to departmental efficiency. Showcase your talent in managing patient flow and ensuring seamless transitions, all while fostering a positive experience for patients, families, and colleagues.

You'll be an integral part of a team that values continuous learning and growth, all while contributing to the exceptional care we provide at Mount Sinai Hospital. Your skill in navigating challenging situations with professionalism and accuracy, coupled with your ability to prioritize effectively, will be invaluable in this role.

In This Role You Will

Receive, greet and screen patients/families/visitors arriving to the unit

Coordinate admissions, discharges and transfers within and external to the department

Process patient appointments (i.e. outpatient clinic referrals, outpatient diagnostic imaging tests)

Compile patient information and disassemble charts for Health Records

Oversee patient charts on the unit and for quality assurance purposes

Utilize electronic systems to capture length of stay information pertinent to the patient's journey





Provide overall administrative support (i.e. answering/directing incoming telephone calls, updating whiteboards, photocopying, faxing, ordering of supplies, word processing)

Provide customer service to patients and visitors by answering questions and assisting with wayfinding

Coordinate the sterilization or repair of medical and office equipment.

Collaborate with the Help Desk and Building Services around routine maintenance and requests

Participate in activities to upgrade and enhance one's job-related knowledge/skills through in-service training sessions, quality improvement initiatives, and policy manual review

Assist with the orientation of current Ward Clerks

Perform other duties consistent with the job classification as required

Job Requirements
Mandatory

Successful completion of a diploma or degree from an accredited educational institution with preference given to those who have graduated from a secretarial studies program

1 year of experience in a related role

Proficiency with Patient Care Systems

Skills and Knowledge

Proficiency with Microsoft Office including Word, Excel and Outlook

Minimum 40 wpm keyboarding/data entry speed

Proven flexibility, initiative, organizational and problem solving/decision-making skills

Demonstrated ability to effectively interact with all levels of staff, patients and their families, as well as a team member both intra and interdepartmentally

Skilled at setting priorities and handling multiple tasks simultaneously

Demonstrated proficiency in communication skills, both verbal and written

Demonstrated satisfactory work performance and attendance history

Job Type
Part Time

Hours
24hours per week

Vacancy Type
New/Replacement Vacancy

Union
CUPE

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📌 Ward Clerk, Medicine/Cardiology (Ontario)
🏢 Mount Sinai Hospital (Toronto), Sinai Health
📍 Ontario