Job Description Build the future with us Are you passionate about group, savings and retirement sector and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrator, you will play a key role in processing our client’s requests and transactions. This position offers a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you’ll accomplish with us Process client requests using the established systems and tools
Communicate verbally and in writing with our clients and partners, providing high-quality customer service (requests and follow-ups)
Analyze straightforward requests and seek assistance from a specialist when required
Meet financial deadlines and comply with applicable policies, rules, and regulations
Prepare various reports and tax slips for clients and authorities, and perform accounting entries
Perform peer-review nonfinancial transactions for accuracy
What could accelerate your success in this role Is known for attention to detail
Is recognized for their good knowledge of the Office suite
Stands out for strong communication skills and a good adaptability
Demonstrates excellent team spirit
Demonstrates a client-first mindset and strong customer service skills
Has knowledge of group savings and retirement products
Has intermediate knowledge of English, as the role involves analyzing complex files, reading and writing notes and documentation in English and communicating with unilingual English-speaking clients via email on a daily basis.
Why you’ll love working with us A work environment where learning and development merge with a collective pursuit of excellence;
A healthy, safe, fair,



and inclusive environment where potential can be freely expressed and developed;
The opportunity to work in a hybrid setting, supported by flexibility and access to inspiring and innovative workspaces;
Competitive benefits:
Flexible group insurance
Competitive pension plan
Stock purchase plan
Vacation and wellness/personal development days
Telemedicine
Employee and family assistance program
Ergonomic furniture program
Performance bonus
Discounts on iA products
and much more!
The typical hiring range for this position is between $47 544 and $68 329 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.
Location(s) Toronto / 26 Wellington Street East
Other Possible Location(s) Quebec / 1080, Grande Allee WestMontreal / 1981 McGill College Avenue
Company iA Financial Group Posting End Date 2026-10-22
Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years,



we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto
Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.
As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.

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📌 Administrator, Advantage + (Ontario)
🏢 Iaawg
📍 Ontario