Business Systems Analyst (5+ years) to support the PLM transformation initiative using business analysis, requirements management, and Agile delivery- 41997 Our banking client is seeking a Business Systems Analyst (5+ years) to support the PLM transformation initiative using business analysis, requirements management, and Agile delivery- 41997
Location Address: Hybrid - Toronto – 2-3 days (Anchor days: Tuesday, Wednesday)
Contract Duration: to end of March – 4.5 months – high chance of extension
Schedule Hours: 8:30am-5pm Monday-Friday; standard 37.5 hrs/week
Story Behind the Need
Business group: GBME - Group Treasury and Risk Technology, Corporate & Commercial Banking Technology team
Project: The PLM (Problem Loan Management) project is a strategic initiative to replace legacy systems for credit loss and default calculations, aiming to standardise data, automate workflows, and enhance reporting for regulatory compliance and operational efficiency. It focuses on scalability, bilingual support, and improved user experience through streamlined processes.
With a planned release in November, this Business Systems Analyst (BSA) will support the project through requirements gathering, solution analysis, documentation, and best practice recommendations. This is not a production support role. The successful candidate will focus on business analysis activities, identifying optimal solutions, improving user experience, and supporting project delivery.
Typical Day in Role:
Elicit, analyze, and document functional, non-functional, operational, and transitional requirements.
Create business process models, workflows, and functional specifications (AS-IS / TO-BE).
Perform gap analysis between current and future-state capabilities and recommend solutions.
Collaborate with business users, developers, QA, and project managers to ensure requirement clarity and alignment.
Support solution design by translating business needs into actionable specifications.
Coordinate and support Integration System Testing (IST), QA, and User Acceptance Testing (UAT).
Track defects, risks, issues, and support governance and project reporting.
Support change management, training documentation, and transition to production and BAU teams.
Candidate Requirements/Must Have Skills:
1) 5+ years of experience as an IT Business Analyst in complex delivery environments
2) Extensive experience gathering, analyzing, documenting, and managing business and system requirements, as well as strong experience creating user stories, functional requirements, and supporting end-to-end documentation across applications and upstream/downstream system integrations
3) Proven ability to create process maps, workflows, and functional specification, as well as experience conducting gap analyses and recommending business and technology solutions
4) Strong stakeholder management and communication skills bridging business and technical teams.
5) Experience working within Agile environments and understanding SDLC phases.
Nice-To-Have Skills:
1) Working experience in the banking/financial services industry would be an asset
2) Knowledge of credit and risk management applications
3) Experience supporting large transformation or system replacement initiatives.
Education:
Post-secondary education in Computer Science,



Information Systems, Business, or related field.
Business Analysis or Agile certifications are an asset.
Best VS. Average Candidate:
Best Candidate
The ideal candidate combines solid business analysis expertise with exceptional communication, stakeholder management, and problem-solving capabilities. They can quickly understand complex business processes, identify solution impacts across multiple systems, and provide strategic recommendations with minimal supervision. This individual takes initiative, drives outcomes independently, and adds value from day one.
Average Candidate
An average candidate may demonstrate strong documentation skills but require additional guidance to navigate complex business processes, stakeholder relationships, and end-to-end solution impacts. They may be more task-oriented and less proactive in identifying opportunities for improvement and strategic recommendations.
Candidate Review & Selection – Interview Process
2 rounds - Technical Panel Interviews
1 st - HM and 1-2 team member – In Person at 44 King – 30 minutes
2 nd - with HM and team members – In Person at 44 King - 30 minutes
* Please ensure candidates are aware of the in-person interview requirement and allow sufficient travel time when coordinating schedules.
Hiring Manager’s availability to interview: ASAP – interviews likely to occur on Tuesdays, Wednesdays - potentially fist rounds Oct 20 th and 2 nd rounds on Oct 21 st
Our banking client is seeking a Business Systems Analyst (5+ years) to support the PLM transformation initiative using business analysis, requirements management, and Agile delivery- 41997
Location Address: Hybrid - Toronto – 2-3 days (Anchor days: Tuesday, Wednesday)
Contract Duration: to end of March – 4.5 months – high chance of extension
Schedule Hours: 8:30am-5pm Monday-Friday; standard 37.5 hrs/week
Story Behind the Need
Business group: GBME - Group Treasury and Risk Technology, Corporate & Commercial Banking Technology team
Project: The PLM (Problem Loan Management) project is a strategic initiative to replace legacy systems for credit loss and default calculations, aiming to standardise data, automate workflows, and enhance reporting for regulatory compliance and operational efficiency. It focuses on scalability, bilingual support, and improved user experience through streamlined processes.
With a planned release in November, this Business Systems Analyst (BSA) will support the project through requirements gathering, solution analysis, documentation, and best practice recommendations. This is not a production support role. The successful candidate will focus on business analysis activities, identifying optimal solutions, improving user experience, and supporting project delivery.
Typical Day in Role:
Elicit, analyze, and document functional, non-functional, operational, and transitional requirements.
Create business process models, workflows,



and functional specifications (AS-IS / TO-BE).
Perform gap analysis between current and future-state capabilities and recommend solutions.
Collaborate with business users, developers, QA, and project managers to ensure requirement clarity and alignment.
Support solution design by translating business needs into actionable specifications.
Coordinate and support Integration System Testing (IST), QA, and User Acceptance Testing (UAT).
Track defects, risks, issues, and support governance and project reporting.
Support change management, training documentation, and transition to production and BAU teams.
Candidate Requirements/Must Have Skills:
1) 5+ years of experience as an IT Business Analyst in complex delivery environments
2) Extensive experience gathering, analyzing, documenting, and managing business and system requirements, as well as strong experience creating user stories, functional requirements, and supporting end-to-end documentation across applications and upstream/downstream system integrations
3) Proven ability to create process maps, workflows, and functional specification, as well as experience conducting gap analyses and recommending business and technology solutions
4) Strong stakeholder management and communication skills bridging business and technical teams.
5) Experience working within Agile environments and understanding SDLC phases.
Nice-To-Have Skills:
1) Working experience in the banking/financial services industry would be an asset
2) Knowledge of credit and risk management applications
3) Experience supporting large transformation or system replacement initiatives.
Education:
Post-secondary education in Computer Science, Information Systems, Business, or related field.
Business Analysis or Agile certifications are an asset.
Best VS. Average Candidate:
Best Candidate
The ideal candidate combines strong business analysis expertise with exceptional communication, stakeholder management, and problem-solving capabilities. They can quickly understand complex business processes, identify solution impacts across multiple systems, and provide strategic recommendations with minimal supervision. This individual takes initiative, drives outcomes independently, and adds value from day one.
Average Candidate
An average candidate may demonstrate strong documentation skills but require additional guidance to navigate complex business processes, stakeholder relationships, and end-to-end solution impacts. They may be more task-oriented and less proactive in identifying opportunities for improvement and strategic recommendations.
Candidate Review & Selection – Interview Process
2 rounds - Technical Panel Interviews
1 st - HM and 1-2 team member – In Person at 44 King – 30 minutes
2 nd - with HM and team members – In Person at 44 King - 30 minutes
* Please ensure candidates are aware of the in-person interview requirement and allow sufficient travel time when coordinating schedules.
Hiring Manager’s availability to interview: ASAP – interviews likely to occur on Tuesdays, Wednesdays - potentially fist rounds Oct 20 th and 2 nd rounds on Oct 21 st
Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.

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📌 Business Systems Analyst (5+ years) to support the PLM transformation initiative using business anal (Ontario)
🏢 S.I. Systems
📍 Ontario